Henrik Isbens A Dolls House Essay - 1126 Words

Henrik Ibsen’s play A Doll House examines a woman’s struggle for independence in her marriage and social world. Through the use of character change, Ibsen conveys his theme that by breaking away from all social expectations, we can be true to ourselves. When Ibsen presents Nora Helmer, we see a â€Å"perfect† wife, who lives in a â€Å"perfect† house with a â€Å"perfect† husband and children. The Helmer children have a nanny that raises them. By having the nanny, Nora has the freedom to come and go as she pleases. Torvald Helmer, Nora’s husband, will begin a new job as bank manager, so they will be rich, which will make her â€Å"perfect† life even better. Torvald even calls Nora pet names like â€Å"my sweet little lark† (Ibsen 1567) and â€Å"my squirrel†Ã¢â‚¬ ¦show more content†¦This is his way of letting Nora know he has his eye on her. â€Å"Some of these rules, such as no eating macaroons, are petty and demea ning† (Drama for Students 109). If Nora has macaroons every once in a while isn’t a big deal. Torvald is making a huge issue over something small and worthless. This is an example of how much control a man had over a woman. Nora wasn’t suppose to do anything without going through him. Torvald controlled Nora in everyway possible or so he thought he did. Torvald wants his wife perfect and he will except no less. Torvald also watches how much money she spends. Nora likes to spend money. She finds every excuse to get money out of Torvald. For example, she says â€Å"This year we really should let ourselves go a bit, it’s the first Christmas we haven’t had to economize† (Ibsen 1565). Torvald states â€Å"But you know we can’t go squandering† (Ibsen 1565). Torvald doesn’t like her spending so much. â€Å"Nora is enslaved by Torvald in economic terms† (Lutterbie 1639). Torvald only gives Nora want he wants her to spend. When Nora does want something and Torvald won’t give it to her, all she has to do is beg. â€Å"If she flirts and wheedles and begs, he rewards her with whatever she asks† (Drama for Students 109). Torvald likes for Nora to beg. It shows he is dominance over Nora. He knows that she is dependent on him and that she can’t survive without him. Nora also has to be perfect for her Torvald. â€Å"Nora, Nora† couldn’t act upShow MoreRelatedEssay on Henrik Isbens A Dolls House1015 Words   |  5 Pages Independence nbsp;nbsp;nbsp;nbsp;nbsp;Most of us live a life where we do what we want and when we want without anyone telling us how to live our lives. This wasn’t the case in A Doll’s House by Henrik Ibsen, where he illustrates to us how one woman lives a life through her father and husband. Throughout the play we see how a once childish like woman gains her independence and a life of her own. Ibsen shows us a very realistic play that demonstrates how on the outside Nora and Torvald seem toRead MoreEssay on Henrik Isbens A Dolls House1485 Words   |  6 Pages nbsp;nbsp;nbsp;nbsp;nbsp;A Doll’s House, a play by Henrik Ibsen, tells the story of Nora, the wife of Torvald Helmer, who is an adult living as a child, kept as a doll by her husband. She is expected to be content and happy living in the world Torvald has created for her. By studying the play and comparing and contrasting the versions presented in the video and the live performance, one can analyze the different aspects of it. nbsp;nbsp;nbsp;nbsp;nbsp;Ibsen’s purpose for writing thisRead More Henrik Isbens A Dolls House Essay921 Words   |  4 PagesIbsens A Dolls House In Ibsen’s â€Å"A Doll’s House†, in Act Two Scene 6, Nora’s deceptive behaviour and desperation reaches its climax due to the arrival of the letter. This is because the letter contains the means she used to get hold of the money. During the time when the play took place, society frowned upon women asserting themselves. Women were supposed to play the role in which they supported their husbands, took care of their children and made sure that everything around the house was perfectRead More Henrik Isbens A Dolls House Essays733 Words   |  3 Pages In many literary works, there are characters in which portray both similarities and differences. In the Play A Dolls House, by Henrik Ibsen, two of the characters have many oppositions and congruencies. These characters go by the names of Nora Helmer and Mrs. Linde. Ibsen characterizes these women by describing their comparable and contrasting personalities. He does this by describing their financial situations as well as their family lives. He describes these women, as opposites while in factRead More Henrik Isbens A Dolls House Essay1246 Words   |  5 Pages Nora is a captivating character in Ibsens A Dolls House. She swings between extremes: she is either very happy or immensely depressed, prosperous or completely desperate, wise or naive, impotent or purposeful. You can understand this range in Nora, because she staggers between the person she pretends to be and the one she someday hopes to become. Throughout the play, Nora is portrayed as subordinate to her male counterpart, Torvald. As most other men during this time, Torvald believed that womenRead More Henrik Isbens A Dolls House Essay739 Words   |  3 Pages A Dolls House By Henrik Ibsen Dramatic Critique The P’s Person: Nora, Torvald Helmer’s wife, and mother of Ivar, Bob, and Emmy. Peculiar trait: On the surface Nora’s peculiar trait seems to be her obsession for money. Her internal peculiar trait is that she desires to become significant to her husband. She spends money on material objects to decorate their home and dress up the family. The impression of the home appears perfect, like a doll’s house. Passion: Nora’s passion isRead More Henrik Isbens A Dolls House Essay1014 Words   |  5 Pages Henrik Ibsenamp;#8217;s A Dollamp;#8217;s House, considers a very delicate situation experienced by a Scandinavian family in 1879. Nora Helmer, the main character and adored wife of Torvald faces a life-altering dilemma. She has to decide whether to remain with her obsessive husband in his sheltered home, playing the part of a doll, or take the initiative to leave and seek out her own individuality. There are three minor characters that have a significant impact on the final decision that NoraRead More Henrik Isbens A Dolls House Essay907 Words   |  4 Pages A Doll’s House nbsp;nbsp;nbsp;nbsp;nbsp;In past history, society has been both very prejudiced and traditional with its view of gender roles. Often times a woman would not have had the same right to something as a man did. Many women however went against the law and tradition to do what they thought was right. In Henrik Ibsen’s play, A Doll’s House, Nora does something that is unimaginable during the time period. Nora’s husband Torvald believes he is the man of the house and that his wifeRead More Henrik Isbens A Dolls House Essay1195 Words   |  5 Pageshusband, he becomes understandably agitated; in his frustration he shares the outside world with her, the ignorance of the serious business world, and destroys her innocence and self-esteem. This disillusion marks the final destructive blow to her dolls house. Their ideal home including their marriage and parenting has been a fabrication for the sake of society. Noras decision to leave this false life behind and discover for herself what is real is directly symbolic of womans ultimate realizationRead More Transformation of Nora in Henrik Isbens A Dolls House Essay1314 Words   |  6 PagesTransformation of Nora in Henrik Isbens A Dolls House During the time in which Henrik Isbens play, A Doll?s House, took place society frowned upon women asserting themselves. Women were supposed to play a role in which they supported their husbands, took care of their children, and made sure everything was perfect around the house. Nora is portrayed as a doll throughout the play until she realizes the truth about the world she lives in, and cuts herself free. Nora Helmer was a delicate

How to Choose Military Academy Essay Samples

How to Choose Military Academy Essay Samples Introducing Military Academy Essay Samples When it's difficult to compose an essay in 45 minutes, start with taking more time. Career goal is something which everyone ought to be setting no matter what career everybody is choosing. West Point together with America is something I feel is well worth fighting for. This paper seeks to describe educational and career objectives and their significance in your life. You may go back to the multiple-choice section after you finish your essay when you have time remaining within this test period. Writing an essay is usually not such an intriguing job, so locating the motivation to begin on figuring out what to write can often end up being quite challenging. How to compose an excellent research paper book. The military academies also boast a number of the highest-paying graduates in the nation. The instructors will always supply you with a dose particularly when you fail. If you have issu es with finding great GED essay ideas, ask your professor or a teacher who can assist you. No need to be worried about choosing GED lessons in a tangible classroom. Mastering essay writing takes lots of practice and reading. Start by copying the topic you are assigned as the very first sentence of your essay. Try to remember, writing a persuasive essay is what you ought to aim for on the very first location. Keep in mind, writing a persuasive essay is what you need to aim for paper the very first location. This is your final opportunity to leave your reader with a good impression of your essay, so ensure it is memorable. Make sure to abide by military essay format required, and be quite careful structuring the paper that is the point where lots of writers, even great ones, often make their most important mistakes. You're not given a choice about what sort of essay you will write. Remember you don't have to produce a title for your essay. Most Noticeable Military Academy Essay Samples It's besides of import to examine the consequences of Sherman s actions. The writing portion is an excellent indication of your thoughtfulness for a student and your capacity to recognize personal and professional conditions and respond accordingly. Use actual practice questions to acquire a sense for those kinds of questions asked. Moreover, it may result in amenorrhea, issues with menstruation cycles, hormonal balance, and other elements of health. The Good, the Bad and Military Academy Essay S amples Add ideas for examples you need to have in your essay. When there are many great military essay topics on the internet, consider coming up with one yourself first. Otherwise, you can search for essay topics online. You may read through GED essay examples to understand the way the topics are written. Make sure that you practice because many samples as possible before the true essay. Then identify what sort of essay you need compose. At our essay assistance, essays are always delivered in a brief moment. From the outline, you may now begin writing your essay. All pre-candidates are qualified for this nominating category. To safeguard your application to the Academy is going to be complete, you should seek them in every one of the categories for which you qualify. Since you may see, students are certain to face many challenges should they wish to turn into a member of the buy essay club. Participating in such a huge study from begin to finish has validated my interest in academic research for a profession. The Lost Secret of Military Academy Essay Samples These days, anyone who would like to develop into a soldier should first visit a military academy at the place where they will be requested to compose an original military essay. Unfailing loyalty to the chain of command , its targets, and Soldiers is among the most essential part of the effective army. Army highlights the value of equal treatment and opportunity for everybody. The the heart of this value lets soldiers act in various situations correctly even without appropriate orders, based just on the inner feelings of what's appropriate. Whispered Military Academy Essay Samples Secrets Practicing the elements of excellent essay writing is helpful regardless of what topic you concentrate on. A common way of writing this sort of essay is the five-paragraph strategy. We specializing in providing you with the custom made essay that you demand. Your college application essay is a very important part of your application.

Project Initiation – Case study

Question: Describe about the Project Initiation Case study. Answer: Introduction: In accordance with the task requirement criteria an attempt shall be considered to address the mentioned tasks of this particular assignment. The major inclusions of this assignment are a brief SWOT analysis based on the information provided in the case scenario, a blueprint of project charter plan and a communication plan relevant to the topic of discussion. SWOT ANALSIS This segment shall perform a brief SWOT analysis in compliance to the details provided in the given case scenario: Strength: The geographical location of the school with respect to its recognition The presence of few number of student in per class as an approach to effectively management the students The inclination towards adapting the applications of information and technology The presence of requisite amount of financial support for incorporation of information and technology setup within the school The positive response of the school administration towards incorporation of inputs fro PWC and co. PWC Weakness: The lack of awareness regarding the operational benefits of information and technology system within the staff members of the school The absence of the required man power to handle the student management related tasks The small operational network of the school with presence of mostly part time teachers Opportunities: The initiatives and support given by the higher administrative segment towards incorporation of information and technology system within the school The presently embedded operational division in the school has eased the development of IT setup The positive approach of the school administration towards incorporation of a IT development plan along with a proper mission and vision The high budget sanctioned by school administration Threat: The increasing pressure of student population The lesser number of staffs and teachers present in the school The absence of proper information technology support system to handle the administrative works and management issues of the school The time duration (only 3 months) that has been allotted for development of information and technology support system within the school Prepare Project Charter Basic details of the project: Project name: IT infrastructure establishment in Willow Brook School, Midwest, United States Email address of the project manager: Project tenure: 3 months Project budget: $80000.00 Project objectives: To embed an effective and stable IT support system within the school in order to ease and fasten the administrative and management works of the school To reduce the pressure of manual handling of school records and also to minimise the occurrence of errors while copying of information from one document to another To aid in effective management of the student records To improve the operational efficiency of the school administration To aid in strengthening the expansion niche of the school Primary deliverables of the project: Installation of internet line and internet connection within the administrative blocks of the school. Installation of computer system with Microsoft Office and PDF converter software Installation of relevant software that aid in checking the errors in the texts (eg: Grammerly software) Installation of Linux operating system and BASIC Installation of Google Chrome and Firefox Mozilla within each system Limitations of the project: The project will not include installation of computer language software namely C+, C++, Java, COBOL, FORTRAN, Pascal, Algol and Prolog Acceptance Criteria of the Project: The delivery of resources particularly the materials required for installation of IT support system within the school is an important criterion related with the project. Apart from this obtaining feedback from PwC regarding the project is another criterion. It is also required to complete the IT support system within the stipulated time before the beginning of the new academic session (Garton McCulloch, 2012). Assumptions and Constraints of project: The primary limitation of this project is mainly the stipulated time period. Additionally availability of adequate space for setting up of the new IT infrastructure can also be a limitation (Wiegers, 2010). Stakeholders List: Executive Director of the school Victoria Ownes, Principal Mrs. Kathy Giliard, Administrative assistant Michelle Madrid, Susan Brown and the other teachers and administrative staff members associated with Willow Brook school of Midwest, United States are the major stakeholders attached with this particular project. Lessons learnt: It is always better to obtain the official permission before beginning of the project related work as to avoid the occurrence of undesired official conflicts. Further it is also a wise decision to specify all the requirements of the project along with an estimate of the expenses for this project for smoothing operation of the project work (Oosthuizen Venter, 2011). Charter Sign off: It is mandatory for every individual who have been enlisted in the stakeholders list to produce their complete signature in the project consent document and other related papers before beginning of the project work. Prepare Communications Plan: One of the primary requirements for initiation of an IT developmental project is formulation of a communication plan that should be relevant and also suffice the key requirements of the project operational activities. Prior presenting the detailed communication plan it is important to have an insight regarding the lateral, downward and upward communication process. The lateral or horizontal communication process reflect information exchange between professionals holding similar ranks with respect to their designation with an organization while downward communication include the practice of information sharing with the lower strata (Jones, 2007). The information sharing process with the higher strata in the professional domain is considered as upward communication plan. For development of this particular project communication plan is very essential and priority has been given towards both upward and downward communication process. The major stakeholders who have been included within t his communication plan are the principal; vice principle the teachers and the administrative staff of the concerned school (Purba Shah, 2000). Furthermore greater emphasis shall be given to convey information regarding the developmental status of the project, details regarding the amount of fund invested and the further official and other requirements of this project. Also the details regarding the purchase of resources have also been considered to be communicated by upward communication process. However providing the required information of how should the implemented IT support system can be useful for the employees has also been included within this particular plan. In context of frequency of communicating with the employees of the school fortnightly meeting with the schools stakeholders has been considered in order share the project status and other issues related with the project (Wiegers, 2010). Face to face communication or through kickoff meetings has been considered as a process of communicating. Project report presentation on monthly basis to the board of directors of the schools is included within the communicatio n plan. Hence the main purpose of communication plan is to deliver updated information regarding the project status to the school administration. However any changes or modifications in project that are require to be discussed with the school administration has also been included within the plan. The school office has been decided as the venue for exchange of project information (Dinsmore Cabanis-Brewin, 2011). Conclusion: In consideration to the information provided in the previous segments of this particular assignment it can be inferred that the task requirements were critically addressed. References: Dinsmore, P. Cabanis-Brewin, J. (2011).The AMA handbook of project management. New York: American Management Association. Garton, C. McCulloch, E. (2012).Fundamentals of Technology Project Management. Chicago: MC Press. Jones, R. (2007).Project management survival. London: Kogan Page. Oosthuizen, T. Venter, R. (2011).Project management in perspective. Southern Africa: Oxford University Press. Purba, S. Shah, B. (2000).How to manage a successful software project. New York: Wiley. Wiegers, K. (2010).Practical Project Initiation. Sebastopol: Microsoft Press.

Perception-Checking free essay sample

Objectives: to recognize and describe how perception affects communication to integrate interpersonal learning with life goals to build confidence in communicating verbally, one-on-one and in small groups to develop and apply textbook reading to an individual project Preparation: Read the section on perception-checking in Chapter 3 of your textbook before completing both parts of this project. Directions: Apply the three-step process of perception checking in at least TWO communication situations outside of class that do NOT involve your classmates. Then reflect on whether or not perception-checking proved to be a successful technique in those situations. Â  Describe the social , relational (person/relationship involved), and physical (location/setting) contexts: 2. Give the three-step perception-checking statement you used here: In other words, was your use of perception-checking successful? Use an explanation or examples to support your answer. We will write a custom essay sample on Perception-Checking or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page SITUATION #2: 1. Describe the social, relational, and physical contexts: 2. Give the three-step perception-checking statement you used here: 3. Did the perception-checking statement have a positive, negative, or no effect on the situation? In other words, was your use of perception-checking successful? Use an explanation or examples to support your answer. Evaluation: Each of the above sections is worth 15 points. You will be graded on complete-ness (addressing all parts of the section), accuracy (correctly using perception-checking), and analysis (providing examples/descriptions that demonstrate careful thinking). A teenager arriving home after curfew with an empty gas tank in the family car and an angry parent who has just given back driving privileges. 2. Co-worker #1 has asked co-worker #2 to switch work schedules to go to a wedding. This is the third request made by co-worker #1 in one month. 3. Friend #1 has asked friend #2 to baby sit his/her infant so he/she can go out on a date to a formal dance. Friend #2 has no experience with babies and needs to study for an important test the next morning. 4. A student (18 years old) wants to go on a weeklong international retreat with his/her family (all expenses paid) in the middle of a college quarter. His/her college instructor is concerned the missed time and class work will have a negative effect on the student’s grade. Evaluation: Please PRINTOUT and BRING this handout with you for evaluation purposes the day of the skills test. You will be evaluated using the following grading criteria: Behavioral description (2 points)Your points Possible interpretation

Indians and English essays

Indians and English essays Indians and English: Facing Off in Early America. By Karen Ordahl Kupperman. Ithaca: Cornell University Press, 2000. In Indians and English, Karen Ordahl Kupperman contends that... When the class was first prompted to read and then analyze Karen Ordahl Kuppermans latest book, Indians and English, a wave of apprehension rushed over my mind. A 300 page book about the historical accounts of our European ancestors and Native American Indians is not my idea of a good time. I was taken by great surprise immediately after I opened the book and delved into the web of stories which Kupperman had so creatively constructed. I went deeper and deeper into each account and soon found myself not wanting to put the book down. I was amazed at the content of the piece and began to realize my first assumption was entirely wrong. After completion I was brought back to my original state of mind, knowing full well what I was about to do. At this point in time I will go on to write a review of Kuppermans latest masterpiece. There are many paths I can take at this time to accomplish my goal. In my opinion, the best way to construct such a review is to break down and transla te the main ideas of the book and how they relate to each other. Indians and English, in a brief summary, closely looks at the relationships between the first English settlers and the Algonquin- speaking Indians they encountered while seeking pilgrimage in present day America. While a large emphasis is put on the English perspective, Kupperman examines the emotions felt by both the colonists and the Natives, all the while focusing on how they relate to the English culture. She then goes on to describe how the English responded to the new people they had come upon. This response was one of mixed emotions. While the English were fascinated, and perhaps uneasy with the Natives way of life, they gave the interaction a very good report back h ...

Geography and Fact Sheet About the Philippines

Geography and Fact Sheet About the Philippines Population: 99,900,177 (July 2010 estimate)Capital: ManilaArea: 115,830 square miles (300,000 sq km)Coastline: 22,549 miles (36,289 km)Highest Point: Mount Apo at 9,691 feet (2,954 m)The Philippines, officially called the Republic of the Philippines, is an island nation located in the  western Pacific Ocean in Southeast Asia between the Philippine Sea and the South China Sea. The country is an archipelago made up of 7,107 islands and is near the countries of Vietnam, Malaysia, and Indonesia. The Philippines has a population of just over 99 million people and it is the 12th largest country in the world. History of the Philippines In 1521, European exploration of the Philippines began when Ferdinand Magellan claimed the islands for Spain. He was killed shortly thereafter however after getting involved in tribal warfare on the islands. During the rest of the 16th century and into the 17th and 18th centuries, Christianity was introduced to the Philippines by Spanish conquistadores. During this time, the Philippines were also under the administrative control of Spanish North America and as a result, there was migration between the two areas. In 1810 though, Mexico claimed its independence from Spain and control of the Philippines went back to Spain. During Spanish rule, Roman Catholicism increased in the Philippines and a complex government was established in Manila.In the 19th century, there were numerous uprisings against Spanish control by the local population of the Philippines. For example, in 1896, Emilio Aguinaldo led a revolt against Spain. The revolt continued until 1898 when American forces defeated the Spanish at Manila Bay in May of that year during the Spanish-American War. After the defeat, Aguinaldo and the Philippines declared independence from Spain on June 12, 1898. Shortly thereafter, the islands were ceded to the United States with the Treaty of Paris.From 1899 to 1902, the Philippine-American War took place as Filipinos fought against Americ an control of the Philippines. On July 4, 1902, a Peace Proclamation ended the war but hostilities continued until 1913.In 1935, the Philippines then became a self-governing commonwealth after the Tydings-McDuffie Act. During World War II, however, the Philippines were attacked by Japan and in 1942, the islands came under Japanese control. Beginning in 1944, full-scale fighting began in the Philippines in an effort to end Japanese control. In 1945, Filipino and American forces caused Japan to surrender, but the city of Manila was largely destroyed and over one million Filipinos were killed.On July 4, 1946, the Philippines then became fully independent as the Republic of the Philippines. Following its independence, the Philippines struggled to gain political and social stability until the 1980s. During the late 1980s and into the 1990s, the Philippines began to regain stability and grow economically despite some political conspiracies in the early 2000s. Government of the Philippines Today the Philippines is considered a republic with an executive branch made up of a chief of state and a head of government - both of which are filled by the president. The legislative branch of government is made up of a bicameral Congress that consists of a Senate and House of Representatives. The judicial branch is made up of the Supreme Court, the Court of Appeals and the Sandigan-bayan. The Philippines are divided into 80 provinces and 120 charter cities for local administration. Economics and Land Use in the Philippines Today, the economy of the Philippines is growing due to its rich natural resources, workers overseas and imported products. The largest industries in the Philippines include electronics assembly, garments, footwear, pharmaceuticals, chemicals, wood products, food processing, petroleum refining ,  and fishing. Agriculture also plays a large role in the Philippines and the main products are sugarcane, coconuts, rice, corn, bananas, cassava, pineapples, mangoes, pork, eggs, beef, and fish. Geography and Climate of the Philippines The Philippines is an archipelago comprised of 7,107 islands in the South China, Philippine, Sulu, and Celebes Seas and the Luzon Strait. The topography of the islands is mostly mountainous with narrow to large coastal lowlands depending on the island. The Philippines is divided into three main geographic areas: these are Luzon, Visayas, and Mindanao. The climate of the Philippines is tropical marine with a northeast monsoon from November to April and a southwest monsoon from May to October.In addition, the Philippines, like many other tropical island nations has problems of deforestation, and soil and water pollution. The Philippines also has problems of air pollution because of large populations in its urban centers. More Facts About the Philippines Filipino is the official national language while English is the official language of government and educationLife expectancy in the Philippines is 67.6 yearsOther large cities in the Philippines include Davao City and Cebu City Sources: Central Intelligence Agency. (7 July 2010). CIA - The World Factbook - Philippines. https://www.cia.gov/library/publications/the-world-factbook/geos/rp.html Infoplease.com. (n.d.). Philippines: History, Geography, Government, and Culture - Infoplease.com. infoplease.com/country/philippines.html United States Department of State. (19 April 2010). Philippines. state.gov/r/pa/ei/bgn/2794.htm Wikipedia. (22 July 2010). Philippines - Wikipedia, the Free Encyclopedia.  https://en.wikipedia.org/wiki/Philippines

Intercultural Organisational Management Essay Example | Topics and Well Written Essays - 1500 words

Intercultural Organisational Management - Essay Example However, majority of organizations have been confronting issues in this regard due to a number of reasons and factors (Landis & Bhagat, pp. 23-29). For this reason, this paper is an attempt to identify some of such issues while carrying out analysis of two different scenarios that will enable a comprehensive understanding of intercultural issues in the organizational management. Briefly, in the first scenario, an organization tried to introduce and implement a performance reward system in Ecuador after its successful outcomes in Netherlands for the past two years. The company sends one of their HR consultants to Ecuador to arrange briefings of the new system to the employees working there, as the system earlier enabled the organization to achieve five percent increment in productivity, as well as enhancement of employees’ morale. However, few things go wrong in Ecuador, and the HR consultant had to take flight back home without implementation of the new performance reward system. Brief analysis has facilitated the researcher to acknowledge existence of cultural dimension of Geert Hofstede (pp. 24-39) in this scenario due to issue of cultural differences in this scenario of international business. One of the major problems of this scenario was ‘Low PD’ status of the Ecuador Company, whereas, Sandra was considering it a High PD company tha t caused problems. Although on a factual basis, the system might sound very promising, however, analysis of the scenario has indicated that some problems on both sides did not allow the organization to achieve the same results of Netherlands in Ecuador. The foremost factor seems lack of awareness about the two cultures that became the biggest barrier in this process. In the past, HR managers were responsible for enhancing motivation level of employees to achieve the productivity target through bonus and reward programs (Ferraro, pp. 56-61); however,

A Project Failure Case Study Example | Topics and Well Written Essays - 1750 words

A Project Failure - Case Study Example It is known that some companies engage in evaluating customer needs, training staff to be more proactive with customers, and/or creating teams or assigning individuals to upgrade customer services. In addition, performance-based companies more frequently compensate sales and other staff at least partially on customer satisfaction scores. This type of business requires effective and unique set of management tools in order to reach a customer and retain him. The aim of the paper is to prove, analyze and evaluate CRM and impact of these strategies on customer relations. The case study describes an attempt of the private Chinese trading company to introduce IT project and improve performance of the organization. I selected this case study for analysis, because it vividly portrays problems and difficulties faced by organizations in IT projects. The majority of case studies describes success factors of CRM but omits difficulties and weaknesses of planning process. The report describes culture and morale of the organizations, research methodology and data collection methods, and causes of the project failure. Then, it gives brief recommendations for other companies how to avoid project failure and introduce CRM (Dow, 1999). The goal of CRM is to examine and analyze customers' needs and wants in order to meet their requirement and expectations. CRM has a great impact on profitability and effective performance of organizations. The importance of CRM is explained by the fact that many organizations have begun to develop global markets and have established face-to-face sales teams either directly, using their own personnel, or indirectly, through contracted sales agents. Bergeron (2002) defines customer relationship management as "the dynamic process of managing a customer-company relationship such that customers elect to continue mutually beneficial commercial exchanges and are dissuaded from participating in exchanges that are unprofitable to the company" (p. 3). In modern environment, CRM and development influence profitability because the attention has shifted to a greater emphasis on the management of the whole system and its relationship with other systems. In this situation, CRM can be seen as a med iator which helps to cope with different demands both within the production system itself and between that and other systems. As environments change, they pose new problems for managers of organizations. Thus, with the emphasis on CRM comes the realization that increasing operating efficiency. CRM influences profitability because it includes changing knowledge and technology, new values, new markets, and changes in the global distribution of wealth. New knowledge, for instance, can invalidate the existing knowledge of an entire industry. When environments become turbulent, complex, and resource constrained, the knowledge and skills that companies once possessed can become useless, and even a hindrance to change. CRM projects acquire new knowledge and technology, and employ these assets in production quickly (Freeland, 2002). Current State of Customer Relationships Forms The case study underlines that the project manager needs excellent planning, management and control skills. He/she should have a good knowledge in psychology and human resource management in order to improve morale and motivation of

Dance Paper Essay Example for Free

Dance Paper Essay This dance is danced to live music with traditional Cambodian instruments. There is also singing done by the musicians. It is performed on an indoor stage. The dancers are very graceful and move slowly. The focus a lot on head movements even though there is a slight tilt from side to side. The dancers are carrying a goblet. They wear costumes with headpieces. The hands and wrist move and the focus is on the upper body because the long skirts cover up the legs. This dance looks like it may symbolize something that has to do with the goblet prop. Royal Ballet of Cambodia. This dance is danced on stage and with live music and traditional singing. The dancers are very graceful and the women play both the male and female part. There are dancers in the background sitting. The dancers use their hands and do not travel very much. The costumes are elaborate and the headpieces are very large. The facial expressions are subtle and not dramatic. The torso remains upright. The dance is performed indoors on a stage with lighting. This dance may symbolize a love story because there are both male and female roles. Tahiti Group Dance Performance This dance is performed on an outdoor stage with live music. The male dancers wear grass skirts just as the female dancers. The dance is very fast and upbeat. The female dancers move their hips while the male dancers move their legs in a scissor motion. Like the Cambodian dances, the facial expressions are not dramatic- they are very subtle. Male Tahitian Dance This is performed outdoors on grass to live music. The audience is not shown in this video but it seems like the audience is very casual. The dancers are scream and chant with passion. The male dancers wear garlands around their arms and ankles. They are in very short grass skirts. The dancers move very quickly using their legs and arms. They travel as a group and do the same movements as a group. Fiji Dance This dance is performed outdoors to live music and live singing. This dance is about the Fiji ancestors. The dancers wearing grass garlands around their arms and grass skirts. The singing is very beautiful and the dancers are fluid in their movements. This seems to be a production because there are many dancers. It seems like a very large ceremony. There are different parts to this dance and it goes from smooth and fluid to a part that is more warrior-like. The males march and carry props like they are in battle. In the battle scene, they have their face painted to create a bigger effect of battle. The scene after the battle has the female dancers who are wearing dresses. They dance very fluidly with the paddle prop. It seems like the male dancers bring the strength to the dance and the female dancers bring the grace. Maori- Dances of Life excerpt The dancers provide their own music using their voices and slaps. This seems like it is a warrior dance because the male dancers are very intense. They have painted faces and their faces are dramatic. The dance is about frightening the enemy and getting ready for war. They are dressed in loin cloths and use a spear prop. They dance outdoors in front of an audience. The dance itself has a lot of stomping and moving of the arms. New Zealand- Haka They are dressed in military outfits on the streets. It looks a lot like the Maori dance because they are chanting and using their legs in a squatting motion. They mostly dance with their upper body by moving their arms. It is very dramatic because of the chanting. They are honoring a member of the military who has passed away.

The Storm :: essays research papers

â€Å"The Storm† may be interpreted as a condemnation of societal constraints upon feminine sexuality. As Calixta â€Å"unfastened her white sacque at the throat† she was taking off chains of oppression of her sexuality. When Calixta â€Å"nervously began to gather up from the floor the lengths of a cotton sheet which she had been sewing† she is putting her duties away for pleasure and is finally going to fulfill her birthright for passionate sex. In â€Å"The Storm† Calixta is a shameless married woman who â€Å"lifted her pretty chin in the air and laughed aloud† after committing an adulteress act. Kate Chopin had a unique style of writing for her time.   Ã‚  Ã‚  Ã‚  Ã‚  In Calixta’s time, showing of the neck and chest was inappropriate and forbidden. So when â€Å"she unfastened her white sacque at the throat† she is expressing that she is a sexual being and is defying against restraints on feminine sexuality. Kate Chopin was a daring writer. In the time of the composition of the storm women were considered property and expected to accept their housewife duties. Women could not freely express their sexuality and Kate was out to change that.   Ã‚  Ã‚  Ã‚  Ã‚  As Calixta â€Å"nervously began to gather up from the floor the lengths of a cotton sheet which she had been sewing† she is rebelling against traditional 1890’s womanhood. Women were not permitted to feel sexual. By putting it away she was lowering the priority of her duties for sex. Sex was something she was unfamiliar to and not something married women did for pleasure. Calixta is going all out!   Ã‚  Ã‚  Ã‚  Ã‚  When Alcee rides off, he smiles and Calixta â€Å"lifted her pretty chin in the air and laughed aloud.† This action was a proclamation of her freedom from sexual oppression. Calixta was prepared for sex and embraced it. She is not ashamed of her act and she fulfilled her birthright for passionate sex. Calixta is a loose woman?

Explore and evaluate Shakespeare’s use of the supernatural in Macbeth Essay

Explore and evaluate Shakespeare’s use of the supernatural in Macbeth, supporting your answer with a detailed discussion of two scenes of your choice. In the play Macbeth, the supernatural is a major theme, and is important on a number of levels: firstly, it held many attractions for its original audience, both general and specific; secondly, the supernatural is an intriguing dramatic device, used to drive the play along and to keep it exciting; finally, the supernatural also has a great thematic significance to the play. This essay will look at each of these points in turn, and supplement them with a detailed analysis of exactly how Shakespeare uses the supernatural in relation to two scenes; Act One Scene One, and Act Five Scene One. It is important, however, to begin with a definition of the supernatural and what it encompasses. The supernatural is defined as forces, occurrences, and beings that cannot be explained by science. When people think of the supernatural they automatically think of dark and mysterious beings such as ghosts and witches, but phenomena such as hallucinations, prophecies, vision and apparitions can also be grouped under the supernatural. The supernatural comes from the two words â€Å"super† and â€Å"nature†. In this case the word â€Å"super† means â€Å"beyond†, so the supernatural can encompass all things beyond nature, or perversions of nature, such as unusual weather and weather and sleep disorders. Finally, the supernatural can also mean disrupting the natural order, such as regicide. When Shakespeare wrote Macbeth, he wrote it for a specific as well as a general audience: The specific audience was James I, and the general audience were the theatregoers of Elizabethan and Jacobean England. It was very important that when Shakespeare wrote Macbeth, he wrote in a way that would appeal to James I. James I had been the Patron of Shakespeare’s band of actors, The King’s Men, since 1603, and it is thought that Macbeth was first performed in August 1606 to celebrate the visit of James’ brother-in-law, King Christian of Denmark, so James I would have been the Patron of The King’s Men for three years. It was important that the Patron enjoyed the plays because he or she was one of the main sources of money for the actors. In Macbeth, witches were the main supernatural phenomenon in the play, and for the audience of the time, witches were believed to be very real, and a subject of great conversation, not only with the regular working-class, but also with the great thinkers of that time. This notion was also memorably and hilariously in the famous debate scene from â€Å"Monty Python and the Holy Grail.† Most importantly, though, the use of witchcraft in Macbeth would have appealed greatly to King James I. James I always had a fascination with witches. In 1950, while he was still King of Scotland, he had over 300 â€Å"witches† tortured in order to extract confessions that they were conspiring against him. King James took an active part in these trials, believing that, since the Kings was believed to be God’s representative on Earth, he would obviously be the main target of these â€Å"agents of the devil†. Also, James himself wrote and published a book about witchcraft around 1597, the Demonology, in which he detailed their supposed powers of predicting the future, affecting the weather, defying all laws of physics and taking demonic possession of innocent people. In 1592, King James had a meeting with a lady called Agnes Simpson, someone who for a long time had been suspected of being a practising witch. James met with her to interrogate her about her witchcraft, but was highly disturbed when Simpson began quoting the exact same words James’s wife said to him on their wedding night. This made James far more engrossed with witchcraft, and made him even more determined to rid the world of these â€Å"agents of the devil†. Finally, in 1604, new laws were enacted by James I stating that practising witches would be punished by execution. Shakespeare not only used the witches to grab the attention of James I; he also used them as a way to flatter James, his friends and his relatives. The witches are used to prophesise the succession of Banquo’s progeny as King, and help to show Banquo favourably: In the original story of Macbeth, found in Holinshed’s Chronicles of Scotland, Banquo is complicit to Duncan’s murder, but Shakespeare changes this to show that Banquo is a honest, pure-of-heart person, which will please James I as Banquo is a old ancestor of his. He also shows Banquo to be a wise person in Act One Scene Three, where Banquo and Macbeth meet the witches for the first time. Macbeth’s reaction is one of ambition, and is captivated by what the witches say, whereas Banquo has a far more cautious response, and is aware that the witches could well be up to no good. I, iii 123 – 126 And oftentimes to win us to our harm, The instruments of darkness tell us truths, Win us with honest trifles, to betray’s In deepest consequence.- This will please James I, to know that his relatives were also aware of witches’ evil. James I is also mentioned in Macbeth, when Macbeth has a vision of eight King’s, on with â€Å"two-fold balls and treble sceptres†. These were James’ regalia, and symbolised James’s power over Macbeth. James I is also seen to have power of Macbeth when Banquo’s ghost is seen sitting in Macbeth’s chair. This use of the supernatural suggests that Banquo’s ancestors will one day take over the throne from Macbeth. Macbeth’s fear of Banquo’s ghost also suggests again that Banquo is superior to Macbeth. Finally, Shakespeare uses the supernatural to interest James I when Macbeth seems powerless in the face of Lady Macbeth’s illness. Malcolm and Macduff talk about how the true king has the power to cure the King’s Evil, as disease called scrofula. James I was believed to have this power and it would have pleased James to know that Shakespeare has shown him to be more powerful than Macbeth. Shakespeare also realised how important it is for plays to appeal to their general audience, and uses a number of different methods to carry this out. The regular people of Elizabethan and Jacobean England also had a fascination with witches, and every town in England would have suspected witches, so it was a common subject of conversation. From these conversations sprouted rumours about the ways and lifestyles of witches, and Shakespeare put hints of these stories into Macbeth. In Act 1 Scene 3, Witch 2 says she has been â€Å"Killing swine†, whilst witch 1 says that â€Å"in a sieve I’ll hither sail†. The people of that time did actually believe that witches killed pigs and sailed over the ocean in a sieve, and hearing these things in a play would have lit up their enthusiastic fascination and would have grabbed their attention. In Macbeth the witches are not only used to fascinate the audience but also to amuse them. The audience would have enjoyed the reference to the witches â€Å"beards† in Act 1 Scene 3, as the witches would have been played by men, and the self-aware joking from the actors would have gone down well with the whole audience. Shakespeare also uses recent events to attract the audience. Macbeth becomes very concerned about the fact that he has no heir to his throne, and the audience will be able to relate this to their recent experience of Queen Elizabeth, who died with no natural heir. The supernatural also adds to Macbeth on a dramatic level, and is used to create suspense, embellish themes of the play and to accentuate the characters personalities, amongst other things. As previously mentioned, the supernatural encompasses hallucinations, and Macbeth’s hallucination of a dagger is a great dramatic device to give the audience the full, haunting extent of Macbeth’s inner turmoil. In some performances of Macbeth, the dagger actually appears hovering onstage, and whilst that maybe an interesting use of special effects, I think it is far more effective when the dagger is invisible, as we can see that he is in fact seeing things, and that what is going on is just in his mind. Similarly, when Macbeth sees Banquo’s ghost sitting in his chair, having no one sitting in the chair shows how disturbed Macbeth is. Also, this would the audience in the same position as his friends at the table, perplexed and worried about what is happening. On the other hand, if someone was to play Banquo’s ghost, it would allow for the actor to make use of the stage trapdoor, which would have gone down very well with the audience. Another use of Banquo’s ghost is to mark a turning point in the play; before the ghost’s arrival, Macbeth is authoritative and respected, but his reaction to the ghost shows him in a completely different light, nervous and vulnerable, and this would change his friends’ opinions. This signifies a big change in the play, and from this point onward things become progressively words for Macbeth. Another example of how the supernatural is used as a dramatic device is when Macbeth and Banquo first meet with the witches. The audience know that Macbeth is to be soon hailed Thane of Cawdor, but Macbeth is unaware. This use of dramatic irony gives the audience a sense of superiority, and draws them into the play. Finally, in Act 2 and Scene 4 Ross and the Old Man are commenting on how the events of Macbeth’s regicide have affected the wider world. Here they act almost like a Greek chorus, providing a running commentary on events. The events they describe, such as Duncan’s horses eating each other and a Falcon being eaten by a Mousing Owl effectively tell the audience that Macbeth’s actions have far-reaching consequences. Macbeth is a tragedy, and Shakespeare uses the supernatural to reinforce this. Macbeth is tragic because at the beginning of the play Macbeth is a brave, honourable man, but by the end he is a weak, self centred man, who is eventually killed through fault of his own. This fits Aristotle’s notion of what a tragedy is. In his Poetics he says that a good tragedy has to be about the downfall of a man from a position of greatness to one of lowliness and death. However, Aristotle then goes on to say that it is only a true tragedy if the downfall was brought about by an aspect of the man’s personality, what Aristotle called his â€Å"fatal flaw†. Macbeth’s fatal flaw is his ambition, and the supernatural is used to back this up in a number of ways: The witches in Macbeth are used to show how Macbeth’s ambition takes over everything in his life, and is responsible for Macbeth’s killing of Duncan. In Act 1 Scene 3, the witches don’t say anything about killing Duncan, but Macbeth is so captivated by the fact that he has been told he could be King, his ambition takes over and he would do anything to get to the crown. Shakespeare also uses Banquo’s reaction to the witches’ prophecies to bring out Macbeth’s burning ambition further still. Banquo hears the same things from the witches, but responds in a far more level-headed way, which shows how great an effect Macbeth’s ambition has on his thoughts. Ambition is one of the main themes in Macbeth, but perhaps the most important theme is that of Kingship, and the lengths Macbeth will go to to become King, which includes Regicide. In Shakespearean times people were far more aware of The Divine Right of Kings, and therefore killing a King was the next crime down from killing God. An assault on the King is an assault on God, and it was shown by Ross and the Old Man in Act 2 Scene 4 that the killing of Duncan had supernatural consequences. These consequences are an example of how nature is disordered and unnatural, and the supernatural also conveys this in a number of ways: In the opening scene, the witches talk about paradoxes such as â€Å"fair is foul and foul is fair†, and they say Banquo is â€Å"lesser that Macbeth, and greater.† This is Shakespeare’s way of showing that things in the play are the opposite of what they seem, and that there are many double meanings to what the witches say. Even the appearance of the witches show that things are reversed and upside down, as displayed by the witches beards. Also, Shakespeare uses the interruption of natural rhythms such as sleep to show how the natural order has been interrupted. Lady Macbeth’s somnambulance is a clear example of how disturbed she is over the death of Duncan, and because Lady Macbeth is always putting a front on in public laced with smiles, sleepwalking is a highly effective way of bringing out her inner turmoil. Finally, Shakespeare uses pathetic fallacy to show what effect Macbeth’s actions have on the rest of the world. The stormy weather and earthquakes described once again by Ross and Old Man demonstrate that there not just a few people suffering from Macbeth’s actions, it encompasses a whole nation. This essay has shown how Shakespeare uses the supernatural in a dramatic, thematic and audience-specific ways, but in order to see just how effectively he integrates into the text, it is important to look at two scenes where it is most memorably used. This essay will be looking at Act 1 Scene 1 and Act 5 Scene 1. ACT 1 SCENE 1 The opening scene is an excellent platform to see the supernatural in its most common manifestation in Macbeth: the three witches. The first scene introduces the audience to the witches, and Shakespeare uses the witches to set the scene for the rest of the play. Before the witches even speak, we know this is going to be a dark, intense play from the stage directions. Firstly, thunder and lightning is Shakespeare’s way of using pathetic fallacy to tell us what sort of mood the play has. Thunder and lightning creates a very tense mood, as you never know when the lightning will strike. It will also create a dark sky, making it every scarier. Thunder and lightning also symbolises that everything is not in order, and things aren’t running smoothly. The second part of the stage directions simply says â€Å"Enter THREE WITCHES.† I have already said how fascinated people were with witches in Shakespearean times, and seeing on stage as soon as the play begins would have lit their enthusiasm and grabbed their attention instantaneously. Witches are of course encompassed by the supernatural. These agents of the devil are there to show that the natural order of things and the natural order of God has been disrupted, and all is not well. When the Witches begin talking, it becomes apparent that they want to meet with Macbeth, and that things in the play aren’t all well. When they say â€Å"when the battle’s lost and won†, these oxymoronic statements show that everything is upside down, and that one thing can quite easily mean the other. It emerges that they will meet again with Macbeth upon the heath before the set of the sun, meaning today. They also talk about their â€Å"demons†, Paddock and Greymalkin, a toad and a cat. People at the time believed witches kept pets to spy on people so they could posses them. James I wrote about it in his book. The language that witches use and the way they talk is quite unusual, and shows why the three have been branded â€Å"The Wyrd Sisters†. When the witches are talking, they never talk in iambic pentameter, the usual pattern of Shakespeare’s writing. The iambic pentameter symbolises a natural rhythm, and the disruption of this rhythm demonstrates the natural order of things has been disrupted. This is very similar to Lady Macbeth’s sleepwalking in Act 5 Scene 1. Also, the witches’ phrases seem to carry on from one another. An example of this is when Witch 2 says â€Å"When the battle’s lost and won†, and Witch 3 immediately replies â€Å"That will be the ere the set of sun.† This sort of language could mean that they are all part of one body, and controlled by one greater power, namely the Devil. It also could be seen to show that the witches are using telepathic powers to communicate with one another. The people of Shakespearean times were firm believers that witches could communicate with each other through the power of their minds, and James I also wrote about it in his book The Demonology. The penultimate line in this scene, â€Å"Fair is foul, and foul is fair† once again shows how one thing can mean the other, and that the witches are turning over God’s natural order. The first scene in this play isn’t very long at all, but in it Shakespeare manages to tell us an awful lot about the nature of the play, and sets the scene well for the rest of the play. This haunting scene shows the final degeneration of Lady Macbeth, in which the supernatural plays an important part in conveying the full extent of Lady Macbeth’s troubles. Prior to this scene, Lady Macbeth has never let her cover slip. She has remained â€Å"th’innocent flower† in public, and only alone or with Macbeth has she been â€Å"the serpent under’t†. This is the first point where she subconsciously lets her facade slip. Only when she says she would have murdered Duncan â€Å"had he not resembles / [her] father as he slept† does the audience see she has the tiny piece of humanity, and the audience also sees a glimpse of her guilt when she says that â€Å"Naught’s had, all’s spent, / Where our desire is got without consent.† Apart from these two comments, Lady Macbeth has appeared strong and not let her front slip, so it is a great shock to see her so vulnerable and weak in such a verbal and visual way. The stage directions of this scene are â€Å"Enter a DOCTOR OF PHYSIC and a WAITING-GENTLEWOMAN.† The fact that there is a Doctor is a concern to the audience, because a doctor is only ever present when someone is ill (nature being disordered), or there is a need to stave off death. Also, a waiting-gentlewoman suggests that Lady Macbeth that has to depend on someone else, which is a huge contrast to her ever-independent personality, especially since the waiting-gentlewoman is of a lower status to herself. So just by the stage directions, we know that Lady Macbeth is in need of help. We are also aware of that Lady Macbeth is troubled from the conversation between the Doctor and waiting-gentlewoman. For a start, it turns out that that the pair have been watching Lady Macbeth for two nights now. The fact that Lady Macbeth has let people watch her without her realising shows how vulnerable she is because she doesn’t know what information she is giving to the audience. The gentlewoman then goes on to tell the Doctor (and the audience) a list of what Lady Macbeth has done â€Å"Since his majesty went into the field†. The fact that she automatically throws â€Å"her night-gown upon her† suggests that she is subconsciously ashamed of herself and has a desire to conceal her true self. This is a very effective insight to Lady Macbeth’s inner thoughts, although this is lost in the Polanski version of Macbeth, where she appears naked. This essay has already discussed how Macbeth is full of oxymorons and contradictions, and this scene is no exception. When the waiting-gentlewoman talks about how Lady Macbeth has managed to complete all these actions that usually occur when people are awake (she manages to â€Å"unlock he closet, take forth paper† etc.), it is highly strange for anyone to do them â€Å"in a most fast sleep†. This is another way of Shakespeare showing that nature has been disrupted. The Doctor explains it well that there has to be â€Å"A great perturbation in nature, to receive at once the benefit of sleep, and do the effects of watching!† He then follows this with the oxymoronic â€Å"slumbery agitation†, another sign of a natural rhythm being overturned. Lady Macbeth’s actions are also full of contradictions, as noted by the comments: â€Å"her eyes are open† †¦ â€Å"but their senses are still shut†; and also â€Å"she has spoke what she should not†, displaying once again the fact that she has no control over what people hear her say. Finally, the fact that the servant won’t tell the Doctor what she has seen her do previously heightens the suspense. When Lady Macbeth finally arrives onstage, the stage directions say â€Å"with a taper.† The taper could resemble her isolation, a small candle in a dark room, or it could emphasise her desire for light, in contrast too her â€Å"dark desires†. It would also give extra meaning to Macbeth’s famous â€Å"out, out brief candle† speech, which he gave just after the news of his wife’s death. Sleepwalking is unnatural, as a natural bodily cycle is being interrupted. The audience may have seen this as supernatural possession, possibly by the witches, which would have made the scene even more intense. When Lady Macbeth is in her â€Å"slumbery agitation† it seems as if she is in another world. The fact that she is being commented on by the Doctor and waiting-woman emphasises her isolation from the rest of the world. Also, the fact that the audience can see hear Lady Macbeth without her knowing will give them a feeling of superiority over her, and make her feel less powerful. When Lady Macbeth comes onstage the audience is drawn to â€Å"how she rubs her hands.† The audience are told that she has been known to do this for a quarter of an hour makes clear the extent of her deterioration. When Lady Macbeth first speaks, she talks of the imaginary, supernatural â€Å"spot† of blood on her hand. This mirrors Macbeth’s hallucination of the â€Å"air-drawn dagger†. Lady Macbeth is experiencing what Macbeth has already encountered, but she has suppressed all humanity and compassion in her to such an extent that it has to find a way out, and the only way is when she is unconscious. When Macbeth sees the dagger he appears to have gone mad to the audience, but his cathartic projection of his fears is far healthier. In this scene, Lady Macbeth’s language has changed dramatically. Her first speech is only four syllables long, but it is in prose, as opposed to the formal iambic pentameter verse. Her speech is disjointed, which represents her isolation from the world. Also, there is so little rhythm to it, although it could be argued that the phrase takes a spondaic form, which would suggest a very disordered state and lack of control. Also, her speech is purposefully bland, reserved for those of a lower status, and most certainly not royalty like herself. This is very similar to Macbeth’s linguistic degeneration, when he addresses the Murderers in prose. Lady Macbeth’s language is a highly telling manifestation of her degeneration. The contrast between her poetic, calculated persuasion of Act One to the child-like drivel of â€Å"The Thane of Fife had a wife†. Lady Macbeth’s final speech is of a woman who is no longer exists in the present: she is in the past reliving her memories, almost in some horrifying reverie. The fact she is reliving the past is backed up with â€Å"there’s knocking at the gate†, reflects a reliving of the last few moments before their act of murder was discovered. The speech is also crammed with repetition, with â€Å"come† repeated four times and â€Å"to bed† five. Finally, the phrase â€Å"give me your hand† is a perfect expression of her feelings towards her husband – she still loves him but she still feels the desire to command and control. The doctor’s final speech widens the scope of Lady Macbeth’s experiences to take in the whole world: â€Å"Foul whisperings are abroad† can be used to apply to the death of Lady Macbeth herself, but can also relate to the supernatural side-effects of Macbeth’s regicide. After the degeneration of Lady Macbeth, one of the most powerful and vivid character in all of drama, it is the lowly doctor who talks in poetry, not his usual prose. â€Å"Unnatural deeds/ Do breed unnatural troubles† sums up the play brilliantly, but a terrifying reminder of the consequences the Macbeths have to live with. SECTION SEVEN: conclusion This essay has looked at Shakespeare’s use of the supernatural in great detail, commenting on it in a thematic, dramatic and audience-specific sense and focusing in extra detail on Act 1 Scene 1 and Act 5 Scene 1. Shakespeare makes excellent use of the supernatural through witches, hallucinations, prophecies, somnambulance and freak weather. Whether they dominate the scene or not, the many manifestations of the supernatural are used precisely and effectively to add an extra dimension to Macbeth.

Market Equilibrating Process Paper

Market Equilibrating Process Paper Economics helps to understand how our efforts to produce goods and the products themselves are related, including the monetary aspects. On the national level this is macroeconomics and on a more personal level it is microeconomics. According to McConnell, Brue and Flynn â€Å"The market system permits consumers, resource suppliers, and businesses to pursue and further their self-interest. In competitive markets, prices adjust to the equilibrium level at which quantity demanded equals quantity supplied.The equilibrium price and quantity are those indicated by the intersection of the supply and demand curves for any product or resource. An increase in demand increases equilibrium price and quantity; a decrease in demand decreases equilibrium price and quantity. An increase in supply reduces equilibrium price but increases equilibrium quantity; a decrease in supply increases equilibrium price but reduces equilibrium quantity. † Microeconomics an d Macroeconomics According to Investopedia â€Å"The field of economics is broken down into two distinct areas of study: microeconomics and macroeconomics.Microeconomics looks at the smaller picture and focuses more on basic theories of supply and demand and how individual businesses decide how much of something to produce and how much to charge for it. People who have any desire to start their own business or who want to learn the rationale behind the pricing of particular products and services would be more interested in this area. Macroeconomics, on the other hand, looks at the big picture (hence â€Å"macro†). It focuses on the national economy as a whole and provides a basic knowledge of how things work in the business world. Personal Economics According to www. bls. gov â€Å"Accountants and auditors help to ensure that firms are run efficiently, public records kept accurately, and taxes paid properly and on time. They analyze and communicate financial information for various entities such as companies, individual clients, and Federal, State, and local governments.Beyond carrying out the fundamental tasks of the occupation—providing information to clients by preparing, analyzing, and verifying financial documents—many accountants also offer budget analysis, inancial and investment planning, information technology consulting, and limited legal services. † I like my career, I am Accountant and I have been married for 7 years with 2 kids, I see how economics impact commerce; from small businesses, like mini markets or restaurants, to big businesses like Wal-mart or Target, each price variation reflects in a home having less acquisition power of products or services, this is the main reason why studying economics is very important and useful to companies and to myself.According to McConnell, Brue and Flynn â€Å"When price changes, total revenue will change in the opposite direction if demand is price-elastic, in the same direct ion if demand is price-inelastic, and not at all if demand is unit-elastic. Price elasticity of demand is greater (a) the larger the number of substitutes available, (b) the higher the price of a product relative to one’s budget; (c) the greater the extent to which the product is a luxury; and (d) the longer the time period involved. Summary Economics is useful tool for companies and people because we can understand our acquisition power in the market and the companies can make decisions about their future.References: McConnell, Brue and Flynn (2009). Economics: Problems and Policies (18th ed. ). McGraw-Hill http://www. investopedia. com/terms/m/microeconomics. asp, Retrieved April12, 2010. http://www. bls. gov, Retrieved April11, 2010.

A Sliver of Awareness essays

A Sliver of Awareness essays The first time I read The Awakening by Kate Chopin, I was frustrated and wanted to pound my fists on my thighs. I was angry with the author for denying the character Edna a right to love and happiness, as well as making her such a selfish creature that committed suicide, thus depriving her children of their mother. But on closer introspection and class discussion, I have come to see a different side to the story, and have been moved. I see in Edna what I have seen in many young women, filled with idealism, as they start their family and their "happily ever after." However, it always seems that after the glamour and bliss wears off from the wedding and gifts and new status in life, that idealism turns to boredom, tedium, and realism. This leaves the door open for someone like Robert to present themselves as a break from routineexcitement, attraction, drama, and an element of danger as well. Edna falls prey to the realization that her married life is not fulfilling her, and as confused as she is, she feels great needs and emotions that have to be addressed. Her infatuation with Robert, as well as her experimentation with art, is uncovering the same deep roots of passion within her. "She (Edna) slept but a few hours. They were troubled and feverish hours, disturbed with dreams that were intangible, that eluded her, leaving only an impression upon her half-awakened senses of something unattainable." (p. 32). This odd, almost transcendental feeling that Edna has is the result of her first recognition of desire for Robert. Chopin places passages like this in different places to remind the reader of Edna's emotional awakening. "Edna felt as if she were being borne away from some anchorage which had held her fast, whose chains had been looseninghad snapped the night before when the mystic spirit was abroad, leaving her free to drift whithersoever she chose to set her sails." (p. 33). Using these tools, Chopin sets u...

Free English Classes at USA Learns

Free English Classes at USA Learns USA Learns is an online program for Spanish-speaking adults interested in learning to read, speak, and write in English.   It was created by the U.S. Department of Education in cooperation with the Sacramento County Office of Education (SCOE) and the Project IDEAL Support Center at the University of Michigans Institute for Social Research. How Does USALearns Work? USAlearns uses many multimedia tools that allow learners to read, watch, listen, interact, and even practice conversation online. The program includes modules on each of the following topics: SpeakingVocabularyGrammarPronunciationListeningReadingWritingLife Skills in English In each module, you will watch videos, practice listening, and record your own voice speaking English. You will also be able to: Listen to the correct pronunciation of wordsListen to sentences and check your understandingRecord your voice to be sure you are speaking correctly Youll also be able to actually practice conversations with a video-based person in real-world situations. For example, youll be able to practice answering questions, asking for help, and making conversation. There is no limit to the number of times you can practice the same conversation. What You Need to Know About Using USALearns You must register to use USALearns. Once you register, the program will keep track of your work. When you log on, the program will know where you left off and where you should start. The program is free, but it does require access to a computer. If you want to use the talk-back and practice features of the program, you will also need a microphone and a quiet place in which to practice. When you complete a section of the program, you will have to take a test. The test will tell you how well you did. If you feel you could do better, you can go back, review the content, and take the test again. Pros and Cons of USALearns Why USALearns is worth trying: Its absolutely free!It uses well-regarded teaching tools that are used in school settingsIt allows you to learn in different ways by listening, reading, watching, and practicingThere is no one watching, so if you make a mistake you will not be embarrassedIf you need to repeat something, you can do so as often as you likeThe program allows you to practice real-world vocabulary and situations Drawbacks to USALearns: Like all web-based programs, it can only teach you what it is programmed to teach. If you want to learn skills or language not included in the program, you will have to go elsewhere.The program does not include new or unexpected situations.There are advantage to working with real people who can help you with particular challenges you may face Should You Try USALearns? Because it is free, there is no risk to trying the program. You will certainly learn something from it, even if you still need to take additional ESL classes from live teachers. Learn ESL Through MovementHow to Learn a New Language on the InternetLearning New Languages with Cartoons

The American children of the gilded age Research Paper

The American children of the gilded age - Research Paper Example These include the native American-Indians and the immigrant groups from Europe, Asia, Africa and Latin America. Although they are the native inhabitants of the country, the Indians were compelled to succumb to the pressure of Americanization (Monaghan 59). Meaning, the government was committed to see them get assimilated into the mainstream American culture. Having traced their roots in America, the Indians were perceived to be conservative people who were deeply rooted in their traditional activities. This included practices like hunting, traditional religious practices and many values and beliefs that were fiercely opposed by the westernized government. So, to assimilate them into the main system, the government came up with several policies. The most outstanding of these strategies was the introduction of western education amongst the Indians. It was thought that education would help in assimilating them into the desired culture. After the dramatic changes in 1865, the national government came up with the idea of establishing National Boarding Schools for the American Indians. Although it was fiercely opposed by the American Indians, the government went ahead to remove the children and forcefully take them to these institutions. Here, they would be separated from the rest of the society that might influence them to embrace their native cultural practices. By taking them to the boarding schools, the government hoped, they would get an ample opportunity to learn different aspects of European-American culture without any hindrance. In these schools, the children would learn much about Christianity, English language and all the aspects of American culture that were accepted by the government. The successful withdrawal of these children from their families would not only assimilate them into the mainstream American culture, but also put them in the right path of abandoning the aspects of the native culture

IT firms in India Essay Example | Topics and Well Written Essays - 2500 words

IT firms in India - Essay Example The paper tells that rapid industrialization and globalization have led to firms expanding their services in foreign countries. The service firms are entering the foreign markets and the most critical issue in international marketing strategy remains the choice of entry mode. The choice of market entry mode according to Zhao and Decker has an impact on international operations and is considered important in international marketing. It is one of the most critical decisions for the MNCs and it affects future decisions and performance in foreign markets. The initial entry mode choice significantly affects the performance and longevity of the firm. Nearly 80 percent of the global investors plan to locate their corporate offices overseas by 2008. The corporate investors are looking at offshoring opportunities more aggressively across all major functions. Kearney contends that the IT sector will see the highest levels of offshoring activity with 67% global investors expecting to offshore t hese functions. Business processes like R&D, HR and accounting offshoring would amount to about 41 percent. These business models will include captive and joint venture, both of which result in FDI. Since there are concerns over quality control and the intellectual-property protection, it is expected that most of the offshoring would be through captive business models (or wholly owned subsidiaries) or joint ventures. Most of the R&D offshoring will be through FDI. Kearney further states that global investors prefer to rely on third-party outsourcing contracts and other non-FDI operating models.

Counterfeiting is NOT a major problem for Branded good companies Essay

Counterfeiting is NOT a major problem for Branded good companies engaged in International Strategic Marketing - Essay Example Counterfeiting is production of goods similar to the original article; they are cheaper alternatives of the original and there may not be perceivable difference in quality (Phau, Teah & Lee, 2009). OECD (1998) defines counterfeiting as any manufacturing of a product which so closely imitates the appearance of the product of another to mislead a consumer that it is the product of another. Hence it also includes trademarks and copyrights infringements, including packaging and labeling or any other significant feature of the product. Counterfeiting is a civil offence, a criminal crime apart from being a social, political and serious economic problem (Bian & Veloutsou, 2007). However, according to the OECD (Organization for Economic Cooperation & Development, 2007) the total value of counterfeit goods in 2005 was $200 billion (Gistri et al. 2009) and by 2007 it has estimated to have exceeded $500 (Phau, Teah & Lee, 2009). It is estimated that about 15% of the branded products sold across the world are counterfeit (Cross, 2006). The core target for counterfeiting brands is the luxury brands. It has increased to such proportions because of global trade and emerging new markets (Phau & Teah, 2009). Counterfeiting thrives because in some countries such as the US, their legal system protects only functionality and not designs or the style. In other countries even this level of protection is not present (Hilton, Chot & Chen, 2004). Countries like China and Hong Kong has no way to deal with counterfeiters and moreover, many times counterfeiting takes place outside the jurisdiction of a country (Nejdet, 2000). North Korea too engages in secret counterfeit printing and packaging of billions of cigarettes and drugs sold in the US (Cross, 2006). Phillips Morris has been able to trace the counterfeit version of its Marlboro brand at more than 1300 stores in the US. Such illicit activities generate more than half a billion US dollars. The counterfeiting is done so

Supply Chain Management Systems at PC World

Supply Chain Management Systems at PC World CHAPTER ONE INTRODUCTION I would like to undertake the study of Supply Chain Management Systems at PC World, United Kingdom. The study covers the processes in the organization, the value chain in the firm and its analysis. I made an analysis of the ambiguities in the processes of the system and put forth recommendations needed for the improvements in future. Relationship Management at the value chain, the customer services in the organization, its impact, Information and Communication Technologies (ICT) was given concentration in the studies. Objectives of the Study: There are multiple objectives for my studies of research. Mainly the supply chain system in PC World is analysed in detail. Improvements for the development of the supply chain system in future is also aimed in my research as it has its own significance for a purchase led kind of business. Information and Communication Technology systems in PC World and Supplier Relationship Management in the work place are given importance as the secondary objective of the studies. An analytic thinking over the improvement of customer satisfaction with use of value chain has done as another objective of this research. Why is this study important? The economic crisis of 2009 was the most severe one after the Great Depression of 1929. The much expected GDP growth had not happened in the third quarter of 2009 and the growth was 0.3 in the last quarter of the year (statistics.gov, 2010). Most of other European countries have shown modest growth rates, UK is still in search of positive triggers. We have seen six consecutive quarters of negative growth and the crisis has affected the economy very dangerously. 5.7 per cent of the market capitalization has been wiped out in UK in the last 18 months. These numbers look worst when the economy faced inflation in the same time period. The doldrums in the job market and the virtually frozen consumer spending have affected many industries in the country (guardian, 2010). Still we are not at all survived from the crisis and waiting for much horrific double dip recession. So the organizations which have better operating systems only can survive in market. The organizations who serve an impro ved customer service will be benefited in this situation. So the organizations are trying to improve the satisfaction of customers, reduce costs and improve their profitability. Companies are in search of synergies and positive triggers with restructuring and reorganizing their strategies and operations. The Information and Communication Technology systems come across a lot of developments in this period. This is the real opportunity for the companies to come up in the market with ideal strategies and improvements in the operations. My research will be a benefit for the companies which are eagerly in search of ways to improve their efficiency as it is done in the wake of these tough situations. Theoretical Framework I would be guided on mostly by the studies of Geoff Walsham, Professor in University of Cambridge. The series of publications of his works by University of Cambridge are well respected in this area of study. Globalization and ICT: Working across culture by Geoff Walsham would be the primary theoretical resources of my research. These works shows lights on the significance of Information and Communication Technology in the present status of the economies. Another resource for my studies is Supply chain management: more than a new name for logistics, by M. C. Lambert and D. M. Pagh. These works are published in IJLM (International Journal of Logistics Management). They formed a primary thought for the subject of my proposed study. Introduction to e-supply chain management: engaging technology to build market winning business partnership by David Frederick Ross inspired me to work with the advanced methods of improvements for supply chain management systems and its operations. Problem of Research: The problem of the proposed research is insufficiencies and the opportunities of improvements for the improvements in the system of supply chain in PC World. Suggestions are made to improve the efficiency and productivity of the PC World as a part of this research. The research would be done concentrating on 3 dimensions. Implementation of Information and Communication Technology in the operations, customer satisfaction and Supplier Relationship Management are the three main points where the concentration has been given in this study. The main questions raised for the purpose of this research are listed below: How is the organisation of Supply Chain at P C World? How is the value chain organized in P C World? What role does the ICT system have in value chain? How does the ERP system work in P C World and what is the impact of it on value chain? How does P C World manage the supplier relations of it? In what way P C World manage the relations with its key suppliers? How does the supply chain affect the satisfaction of customers? What improvements can be made in P C World? How can the proposed changes be implemented in P C World? How will this change improve the efficiency of business? Ethical Issues Ethical Issues: In conducting this study, I would be guided by the Guidelines set out in the British Educational Research Association (BERA) 2004 ethical issues for Educational research. The guidelines state that the researches are wholly responsible to their sponsors, the research community and participants of the research. The guidelines states that all research work must be conducted at the highest levels of honesty. Research findings are to be published without falsifying and misstating the work done. The guidelines set out the responsibilities of the researcher to participants of the research, sponsors of the research and the research community. (BERA, supply chain management is important to deliver the products and services to end customers. However, it appears that the notions on supply chain management may only be indirectly associated with the issues surrounding consumer behaviours toward maintaining and/or otherwise pushing customer satisfaction. As referenced in many publications, undoubtedly, the role of supply chain management is an important factor in boosting the organizational success. On a separate perspective, consumer behaviour is also an essential factor toward organizational viability into years to come. Qualitatively, preliminary studies have been undertaken concerning the connection between supply chain management and customer satisfaction, as well as the connection between consumer behaviour and customer satisfaction, in trying to recognize the clear distinctions of each topic toward ensuring customer satisfaction. This paper attempts to bring out the significance of both issues combined in relation to customer satisfaction. If the preliminary studies emphasized in automotive and food industries, this paper attempts to analyze the small and medium enterprises in service industry. It is expected that the increasing roles of supply chain management and consumer behaviour in small and medium enterprises are able to improve the overall organizational performance. A cluster sampling methods is incorporated in this study to note the characteristics of those small and medium enterprises in certain locations. Variables chosen in this study are mainly covered the traditional SERVQUAL dimensions of tangible, reliability, responsiveness, assurance, and empathy. Aside from the qualitative analyses, which are based on interviews and field observations, a combination of statistical software packages are utilized as tools toward building quantitative analysis of the study. Research is conducted by gathering data from primary and secondary sources in service industries in Jakarta, and Bandung. As stated, it is expected that such studies would reveal the significance of supply chain management and consumer behaviour in boosting the customer satisfaction level toward organizations products and services. It is expected that such issues are mostly true for small and medium enterprises, perhaps. Limitations I would be attempting the research in a much comprehensive way as possible, following limitations may be underlying in the research Time Constraints: A detailed and exhaustive study was not allowed by my course semester as few significant areas are there where I was forced to leave out. However, most of the significant disciplines would be covered in the research. Security Issues: a supply chain in an organization, information on ERP and key supplier contracts are very sensitive kind of company information and it would be too tough to reproduce them. So I foresee myself as not being capable of publishing a few of my findings. The support of management which I had secured beforehand for the research would allow me to bring most of the findings out in the studies. Financial Constraints: Some suppliers of the organization are located overseas. So it would not be feasible for me to cover all major suppliers of the organization financially. Thus the major suppliers who have their physical operations in UK are confined in my research. Contributions of the research A dynamic and innovative concept of Supply Chain Management systems are anticipated as my study is chiefly a research led exercise. Fast growing systems of ICT in Supply Chain and management of Supplier Relationship would be invaluable resources academically. Different paths would be shown for P C World to strengthen their existing not so good supply chain, consolidate their supplier relations and to construe its customers needs in the research as a sense of business, for increasing the efficiency of processes and profitability of business. Project Plan of Research The proposed work for research would be conducted within a period of ninety days. The studies for research have being got worked since mid December and would be finished by March. The first month of my studies has been utilized for background studies and literature review. Over the next two months, twenty hours a day would be allocated for my work of research. The SCM systems and various practices in the work place, the Information and Communication Technology systems used, will be analysed in the actual company locations. Structured questionnaires would be prepared for the empirical studies of my research and to interview the customers of P C World and the suppliers of it. The last month of research would be used to analyse the findings and data, bring up recommendations for the improvements of supply chain and to get it slimmer and efficient, and to report the entire studies of research. CHAPTER TWO LITERATURE REVIEW Literature Review Other than the theoretical resources we discussed above, the following resources are also added to the knowledge related to this study. Transition to B2B e-Market place enabled supply chain: Readiness Assessment and Success Factors by Movahedi B., Lavassani, M K, Kumar V would be the principal resource material of the research. A great gamut of management of supply chain, role of information technology and recent development in the area of supply chain management, and numerous case studies are discussed in the book. This book allowed me to grasp a clear picture on the subject of research. Knowledge management systems: information and communication technologies by Ronald Maier provided more detailed technical aspects for the research. The latest developments and happenings in the field of research are updated with the Journal of Supply Chain Management and Journal of E Commerce. INTRODUCTION There is a drastic development in the use of information and communications technology (ICT) in logistics and supply chain management. ICT is today being applied in many organisations in a wide range and operations areas. It has provided new ways to store, process, distribute and exchange information both within companies and with customers and suppliers in the supply chain. ICT used to exchange information in the supply chain is often named inter organisational ICT or inter organisational information systems (IOIS).In supply chain management, ICT has especially been recognised as an enabler for information sharing which companies in the supply chain can use for eliminating the so called bullwhip-effect (Lee et al., 1997). Information-sharing is also a key component in many of the recent automatic replenishment programs (ARP) (Daugherty et al., 1999). Initiatives such as vendor managed inventory (VMI) and collaborative planning, forecasting and replenishment (CPFR) are based on an in creased level of automation in both the flow of physical materials and goods and the flow of information between companies to improve the efficiency in the entire supply chain. In a operations management perspective, companies seek to further improve the efficiency in the supply chain by sharing information related to matching demand and supply such as short- and long-term production planning, demand forecasting and materials and capacity planning. Information that can be relevant to share between customers and suppliers typically includes point-of-sales data, forecasts and inventory levels. There is a significant amount of research demonstrating a positive impact of ICT in the supply chain. As companies seek to improve the efficiency in the supply chain through increased integration, ICT can be considered as a key enabler for supply chain management through its ability to support information sharing and shortening information processing time. Supply chain integration can however be expressed in a wide range of dimensions such as integration of processes, information, organisations and systems (Bowersox et al., 1999; Mouritsen, et al., 2003). Similarly, the impact of ICT can be demonstrated in terms of for instance changes in relationships, interorganisational changes and performance (Wilson and Vlosky, 1998). The many dimensions in which supply chain integration can be expressed and the wide variation of factors in which the impact of ICT can be defined in terms of integration indicates that previous researches have been limited to studying a few dimensions and variables relationships at a time. The aspect of how to control and coordinate the activity between the companies in the supply chain, and how ICT affects the level of control integration in the supply chain is a poorly developed area. We propose in this paper a research model for further research exploring the impact of ICT on integration in supply chain control. The model is primarily based on theory within supply chain integration and the impact of ICT. It also incorporates the supply chain control perspective, which defines the scope of application of the model. In contrast with previous research, this model does not intend to limited to a few pre-defined dimensions or variables for investigation but can be used to examine situations involving any type of integration dimension and influencing factor. Supply Chain Management Supply Chain Management is effective management by planning, implementing and controlling the activities in the supply chain system in an organization. Activities from warehousing the inventory to movement of products to the consumer are controlled and co-ordinated by the supply chain management. Supply Chain Management encompasses the planning and management of all activities involved in sourcing, procurement, conversion, and logistics management activities, it includes coordination, cooperation and collaboration with channel partners, which can be suppliers, intermediaries, third-party service providers, and customers APA (American Professional Association). Characteristics of Supply Chains The management of supply and demand in and across the companies are integrated by supply chains It coordinates the network of business operations which provide the products and services. The logistics and supply chain management are distinguished by some researchers. At the same time some of them consider them as similar terms. The management of supply chain can be used as a software also A study on supply chain event management allows knowing how the system of supply chain is coordinated in an organization and how resolutions are produced for the problems that occur during the effectuation of supply chain in an organization. Issues in Supply Chain Management Following limitations must be dealt with the management of supply chain: Configuration of distribution network is the main limitation of the management of supply chain. It implies the supply chain is bore on by the number of suppliers, their locations, and missions of network of customers. The facilities for production, centres for distribution, cross docks, ware houses etc influence the supply chain management. The supply chain is also affected by the strategy of distribution. Replacement strategy and transportation is the other concerns for the management of supply chain. The total supply chain management is affected by the sharing of valuable information on the demand signals, inventory, transportation and the forecasts. The location and quantity of inventory which include finished goods, work in process goods and raw materials influence the supply chain. The cash flows in each and every level of supply chine will also affect it. The task flow like order fulfilment, inventory procurance, goods transporting and ware housing SUPPLY CHAIN MANAGEMENT PROBLEMS Supply chain management must address the following problems: Distribution Network Configuration: number, location and network missions of suppliers, production facilities, distribution centres, warehouses, cross-docks and customers. Distribution Strategy: questions of operating control (centralized, decentralized or shared); delivery scheme, e.g., direct shipment, pool point shipping, cross docking, DSD (direct store delivery), closed loop shipping; mode of transportation, e.g., motor carrier, including truckload, LTL, parcel; railroad; intermodal transport, including TOFC (trailer on flatcar) and COFC (container on flatcar); ocean freight; airfreight; replenishment strategy (e.g., pull, push or hybrid); and transportation control (e.g., owner-operated, private carrier, common carrier, contract carrier, or 3PL). Trade-Offs in Logistical Activities: The above activities must be well coordinated in order to achieve the lowest total logistics cost. Trade-offs may increase the total cost if only one of the activities is optimized. For example, full truckload (FTL) rates are more economical on a cost per pallet basis than less than truckload (LTL) shipments. If, however, a full truckload of a product is ordered to reduce transportation costs, there will be an increase in inventory holding costs which may increase total logistics costs. It is therefore imperative to take a systems approach when planning logistical activities. These tradeoffs are key to the most efficient and effective Logistics and SCM strategy. Information: Integration of processes through the supply chain to share valuable information, including demand signals, forecasts, inventory, transportation, potential collaboration, etc. Inventory Management: Quantity and location of inventory, including raw materials, work-in-progress (WIP) and finished goods. Cash-Flow: Arranging the payment terms and methodologies for exchanging funds across entities within the supply chain. Supply chain execution means managing and coordinating the movement of materials, information and funds across the supply chain. The flow is bi-directional. ACTIVITIES/FUNCTIONS Supply chain management is a cross-function approach including managing the Movement of raw materials into an organization, certain aspects of the internal Processing of materials into finished goods, and the movement of finished goods out of the organization and toward the end-consumer. As organizations strive to focus on core competencies and becoming more flexible, they reduce their ownership of raw materials sources and distribution channels. These functions are increasingly being outsourced to other entities that can perform the activities better or more cost effectively. The effect is to increase the number of organizations involved in satisfying customer demand, while reducing management control of daily logistics operations. Less control and more supply chain partners led to the creation of supply chain management concepts. The purpose of supply chain management is to improve trust and collaboration among supply chain partners, thus improving inventory visibility and the velo city of inventory movement. Several models have been proposed for understanding the activities required to manage material movements across organizational and functional boundaries. SCOR is a supply chain management model promoted by the Supply Chain Council. Another model is the SCM Model proposed by the Global Supply Chain Forum Activities in Supply Chain Management The movement of raw materials for internal processing in an organization. Conversion of raw materials into finished goods. Movement of finished goods to the consumer or end user. It is the responsibility of supply chain management to bring down the ownership of raw materials for the organization for a long period and to help the company to achieve the competence for the organization. The functions can be outsourced to increase the cost effectiveness and the satisfaction of customers demands. The management of supply chain has to construct trust among the members in the supply chain and it must better the association among them. The organization should be helped to actuate the inventory immediately and must develop the visibility in the supply chain. A Supply Chain Management model projected by the GSCF (Global Supply Chain Forum) demonstrates that the activities in a supply chain can be characterized as strategic, operational and tactical activities. Strategic Activities The optimization of strategies of an organization like number of warehouses, locations, centres of distributions, facilities and locations of warehouses etc are included in strategic activities. Strategic activities include the communication network creation among the supply chain members and it must develop an improvement in the activities of supply chain such as shipping, docking, transport, and logistics etc. The organization of designing of the products and development are included in strategic activities of an organization and the strategic activities must integrate the new and existing products into the supply chain. It should support all the activities in supply chain. All the activities of supply chain must be integrated with overall activities of the organization by the strategic activities. Tactical Activities It includes decisions concerning to purchase of inventory and contracts. It includes decisions pertained to production such as the location, schedule, contracts, plans and definition of processes of production etc. Decision making in relation with the quality, transport, quantity, location, and use of inventory. The strategy formulation in concern with freight like the transport frequency, the cost, routes, contracts and logistics etc are included It involves the best process benchmarking in the industry throughout its operations. Operational Activities It includes decisions and activities in relation with day to day activities connected to production and planning at each levels of supply chain. It involves forecasts of production facilities and necessities in supply chain in every instant. It involves forecasting and planning of Demand and converting the overall demand into supply and share it with every the members of the supply chain. Forecasting, planning and coordinating the demand forecast of each and every customer and share bode with all suppliers. Inward operations, such as movement and transport of goods and stocks in the supply chain. It involves operational decisions and planning from ingestion of inventory to the current of finished goods in the chain of supply. It includes the promises of orders, accounting for all processes in the supply chain from suppliers to consumers or end users. Scope of Supply Chain Management To compete in the global market, companies rely on effective networks of supply chain According to Peter Ducker, business networking concept covers beyond the conventional enterprise limitations and broadens to coordinate the entire process of business throughout a value chain of multiple companies included in it. Outsourcing of Information Technology has enabled the organizations to be processed in such a way that each partner of business concentrates in the few significant areas in which he is specialized. This inter organizational network is the innovative trend in form of organization with the complex interactions among the key players; the structure of network is not a hierarchical structure or a market structure. It is ambiguous of what kind of performance level impact that various supply network structures could have on organization, and little is known about the conditions of coordination and tradeoffs that may subsist among the players. From point of view of a system, a structure of complex network can be decayed into individual component companies (Zhang and Dilts, 2004). Conventionally, companies in a supply network focus on the processes inputs and outputs, with little matter of concern for the internal management of the firm working on other individual players. Therefore, an internal management choice control structure is known to make a major impact on performance of local companies (Mintzberg, 1979). There have been large changes in environment of business which has contributed to the supply chain networks developments. Primarily, as a result of globalization and with the increase of big multi-national companies, strategic alliances, joint ventures and business partnerships, have found to be making important factors of success, following the earlier practices of JIT (Just-In-Time), Lean Management and Agile Manufacturing. Secondly, changes of technology, especially the dramatic fall in the cost of information communication, which is a predominant component of transaction costs, have led to changes in organization among the members of the network of supply chain (Coase, 1998). The exceptional transformation towards activities of integration from managing functions of individuals with processes of key supply chain in place could be the first significant step in establishing a successful supply network. For example; the department of purchasing places orders as necessities become appropriate only, when Department of Marketing responding to consumer demands and convey the same with all the distributors and retailers across to go with the demand of customers. The overall integration process leverages the whole shared information among partners of supply chain of an organization towards its advantage. The key to Successful consolidation of Supply chain business process is by employing the collaborative work across suppliers and buyers, common systems along with the shared information and joint product development. In 2000, the Lambert and Cooper expressed their view as the whole as The continuous information flows in the integrated supply chain process supports an organization to achieve best product flows. Despite such expression, there subsists an opinion among organizations and networks of management, that product flows optimization cannot be realized without implanting a process access to respective businesses. The supply chain significant processes by Lambert (2004) are listed below: Customer relationship management Management customer service Management of demand Fulfilment of orders Management of flow of manufacturing Management of supplier relationship Development of a product and commercialization Management of Returns In addition to points of Lambert other keys are: Procurement Physical distribution Outsourcing and partnerships Measurement of performance Management of customer service process As the information of customer is the basic source for service of customers, the important aspect of Customer relationship Management is between the organization and its customers. This real- time information makes customers cognisant on various details such as product availability, product information, probable delivery dates through multiple interfaces of information about the companys operations of production and distribution. Steps to build an efficient and Successful relationship with customers: Establish goals which are commonly rewarding between organization and customers Customize and invest efforts to preserve customer resonance and support always create positive outlook with customers in the organization Process of procurement In laying good strategic plans for process of procurement, the interests, opinions and support of the suppliers is very important; because their confidence in the plans lay foundation for newly build manufacturing flow management and it is the same in case of a development of a new product. When activities are global and far reach across, the companies need to accommodate processes to manage and source them accordingly. For achieving success in creating the preferred product, it is significant to have mutually beneficial relationship, cut down times cycles in design and development of the new product play very important role. Communication systems can be boosted by deploying tools like Internet connectivity and electronic data interchange (EDI), of the purchasing function of a firm to drive activities. These powerful systems of communication streamlines a lot of processes in managing, obtaining and tracking information about products and materials and products, which supports organization in dealing with issues successfully; supply sources, inbound transportation negotiation phases, resource plans, order placement, delivery status, storage capabilities, handling and quality assurance. Also, it actuates the organizations to handle the responsibility and to organize commitment with suppliers over supply continuity, delivery scheduling, misrepresentation, and research support studies in creating new product and sources of programs. Development of new product and commercialization This helps organizations to reduce time cycles of development of product with aspects of customers, suppliers so as to capture markets better by being competitive, innovations of products Supply Chain Management Systems at PC World Supply Chain Management Systems at PC World CHAPTER ONE INTRODUCTION I would like to undertake the study of Supply Chain Management Systems at PC World, United Kingdom. The study covers the processes in the organization, the value chain in the firm and its analysis. I made an analysis of the ambiguities in the processes of the system and put forth recommendations needed for the improvements in future. Relationship Management at the value chain, the customer services in the organization, its impact, Information and Communication Technologies (ICT) was given concentration in the studies. Objectives of the Study: There are multiple objectives for my studies of research. Mainly the supply chain system in PC World is analysed in detail. Improvements for the development of the supply chain system in future is also aimed in my research as it has its own significance for a purchase led kind of business. Information and Communication Technology systems in PC World and Supplier Relationship Management in the work place are given importance as the secondary objective of the studies. An analytic thinking over the improvement of customer satisfaction with use of value chain has done as another objective of this research. Why is this study important? The economic crisis of 2009 was the most severe one after the Great Depression of 1929. The much expected GDP growth had not happened in the third quarter of 2009 and the growth was 0.3 in the last quarter of the year (statistics.gov, 2010). Most of other European countries have shown modest growth rates, UK is still in search of positive triggers. We have seen six consecutive quarters of negative growth and the crisis has affected the economy very dangerously. 5.7 per cent of the market capitalization has been wiped out in UK in the last 18 months. These numbers look worst when the economy faced inflation in the same time period. The doldrums in the job market and the virtually frozen consumer spending have affected many industries in the country (guardian, 2010). Still we are not at all survived from the crisis and waiting for much horrific double dip recession. So the organizations which have better operating systems only can survive in market. The organizations who serve an impro ved customer service will be benefited in this situation. So the organizations are trying to improve the satisfaction of customers, reduce costs and improve their profitability. Companies are in search of synergies and positive triggers with restructuring and reorganizing their strategies and operations. The Information and Communication Technology systems come across a lot of developments in this period. This is the real opportunity for the companies to come up in the market with ideal strategies and improvements in the operations. My research will be a benefit for the companies which are eagerly in search of ways to improve their efficiency as it is done in the wake of these tough situations. Theoretical Framework I would be guided on mostly by the studies of Geoff Walsham, Professor in University of Cambridge. The series of publications of his works by University of Cambridge are well respected in this area of study. Globalization and ICT: Working across culture by Geoff Walsham would be the primary theoretical resources of my research. These works shows lights on the significance of Information and Communication Technology in the present status of the economies. Another resource for my studies is Supply chain management: more than a new name for logistics, by M. C. Lambert and D. M. Pagh. These works are published in IJLM (International Journal of Logistics Management). They formed a primary thought for the subject of my proposed study. Introduction to e-supply chain management: engaging technology to build market winning business partnership by David Frederick Ross inspired me to work with the advanced methods of improvements for supply chain management systems and its operations. Problem of Research: The problem of the proposed research is insufficiencies and the opportunities of improvements for the improvements in the system of supply chain in PC World. Suggestions are made to improve the efficiency and productivity of the PC World as a part of this research. The research would be done concentrating on 3 dimensions. Implementation of Information and Communication Technology in the operations, customer satisfaction and Supplier Relationship Management are the three main points where the concentration has been given in this study. The main questions raised for the purpose of this research are listed below: How is the organisation of Supply Chain at P C World? How is the value chain organized in P C World? What role does the ICT system have in value chain? How does the ERP system work in P C World and what is the impact of it on value chain? How does P C World manage the supplier relations of it? In what way P C World manage the relations with its key suppliers? How does the supply chain affect the satisfaction of customers? What improvements can be made in P C World? How can the proposed changes be implemented in P C World? How will this change improve the efficiency of business? Ethical Issues Ethical Issues: In conducting this study, I would be guided by the Guidelines set out in the British Educational Research Association (BERA) 2004 ethical issues for Educational research. The guidelines state that the researches are wholly responsible to their sponsors, the research community and participants of the research. The guidelines states that all research work must be conducted at the highest levels of honesty. Research findings are to be published without falsifying and misstating the work done. The guidelines set out the responsibilities of the researcher to participants of the research, sponsors of the research and the research community. (BERA, supply chain management is important to deliver the products and services to end customers. However, it appears that the notions on supply chain management may only be indirectly associated with the issues surrounding consumer behaviours toward maintaining and/or otherwise pushing customer satisfaction. As referenced in many publications, undoubtedly, the role of supply chain management is an important factor in boosting the organizational success. On a separate perspective, consumer behaviour is also an essential factor toward organizational viability into years to come. Qualitatively, preliminary studies have been undertaken concerning the connection between supply chain management and customer satisfaction, as well as the connection between consumer behaviour and customer satisfaction, in trying to recognize the clear distinctions of each topic toward ensuring customer satisfaction. This paper attempts to bring out the significance of both issues combined in relation to customer satisfaction. If the preliminary studies emphasized in automotive and food industries, this paper attempts to analyze the small and medium enterprises in service industry. It is expected that the increasing roles of supply chain management and consumer behaviour in small and medium enterprises are able to improve the overall organizational performance. A cluster sampling methods is incorporated in this study to note the characteristics of those small and medium enterprises in certain locations. Variables chosen in this study are mainly covered the traditional SERVQUAL dimensions of tangible, reliability, responsiveness, assurance, and empathy. Aside from the qualitative analyses, which are based on interviews and field observations, a combination of statistical software packages are utilized as tools toward building quantitative analysis of the study. Research is conducted by gathering data from primary and secondary sources in service industries in Jakarta, and Bandung. As stated, it is expected that such studies would reveal the significance of supply chain management and consumer behaviour in boosting the customer satisfaction level toward organizations products and services. It is expected that such issues are mostly true for small and medium enterprises, perhaps. Limitations I would be attempting the research in a much comprehensive way as possible, following limitations may be underlying in the research Time Constraints: A detailed and exhaustive study was not allowed by my course semester as few significant areas are there where I was forced to leave out. However, most of the significant disciplines would be covered in the research. Security Issues: a supply chain in an organization, information on ERP and key supplier contracts are very sensitive kind of company information and it would be too tough to reproduce them. So I foresee myself as not being capable of publishing a few of my findings. The support of management which I had secured beforehand for the research would allow me to bring most of the findings out in the studies. Financial Constraints: Some suppliers of the organization are located overseas. So it would not be feasible for me to cover all major suppliers of the organization financially. Thus the major suppliers who have their physical operations in UK are confined in my research. Contributions of the research A dynamic and innovative concept of Supply Chain Management systems are anticipated as my study is chiefly a research led exercise. Fast growing systems of ICT in Supply Chain and management of Supplier Relationship would be invaluable resources academically. Different paths would be shown for P C World to strengthen their existing not so good supply chain, consolidate their supplier relations and to construe its customers needs in the research as a sense of business, for increasing the efficiency of processes and profitability of business. Project Plan of Research The proposed work for research would be conducted within a period of ninety days. The studies for research have being got worked since mid December and would be finished by March. The first month of my studies has been utilized for background studies and literature review. Over the next two months, twenty hours a day would be allocated for my work of research. The SCM systems and various practices in the work place, the Information and Communication Technology systems used, will be analysed in the actual company locations. Structured questionnaires would be prepared for the empirical studies of my research and to interview the customers of P C World and the suppliers of it. The last month of research would be used to analyse the findings and data, bring up recommendations for the improvements of supply chain and to get it slimmer and efficient, and to report the entire studies of research. CHAPTER TWO LITERATURE REVIEW Literature Review Other than the theoretical resources we discussed above, the following resources are also added to the knowledge related to this study. Transition to B2B e-Market place enabled supply chain: Readiness Assessment and Success Factors by Movahedi B., Lavassani, M K, Kumar V would be the principal resource material of the research. A great gamut of management of supply chain, role of information technology and recent development in the area of supply chain management, and numerous case studies are discussed in the book. This book allowed me to grasp a clear picture on the subject of research. Knowledge management systems: information and communication technologies by Ronald Maier provided more detailed technical aspects for the research. The latest developments and happenings in the field of research are updated with the Journal of Supply Chain Management and Journal of E Commerce. INTRODUCTION There is a drastic development in the use of information and communications technology (ICT) in logistics and supply chain management. ICT is today being applied in many organisations in a wide range and operations areas. It has provided new ways to store, process, distribute and exchange information both within companies and with customers and suppliers in the supply chain. ICT used to exchange information in the supply chain is often named inter organisational ICT or inter organisational information systems (IOIS).In supply chain management, ICT has especially been recognised as an enabler for information sharing which companies in the supply chain can use for eliminating the so called bullwhip-effect (Lee et al., 1997). Information-sharing is also a key component in many of the recent automatic replenishment programs (ARP) (Daugherty et al., 1999). Initiatives such as vendor managed inventory (VMI) and collaborative planning, forecasting and replenishment (CPFR) are based on an in creased level of automation in both the flow of physical materials and goods and the flow of information between companies to improve the efficiency in the entire supply chain. In a operations management perspective, companies seek to further improve the efficiency in the supply chain by sharing information related to matching demand and supply such as short- and long-term production planning, demand forecasting and materials and capacity planning. Information that can be relevant to share between customers and suppliers typically includes point-of-sales data, forecasts and inventory levels. There is a significant amount of research demonstrating a positive impact of ICT in the supply chain. As companies seek to improve the efficiency in the supply chain through increased integration, ICT can be considered as a key enabler for supply chain management through its ability to support information sharing and shortening information processing time. Supply chain integration can however be expressed in a wide range of dimensions such as integration of processes, information, organisations and systems (Bowersox et al., 1999; Mouritsen, et al., 2003). Similarly, the impact of ICT can be demonstrated in terms of for instance changes in relationships, interorganisational changes and performance (Wilson and Vlosky, 1998). The many dimensions in which supply chain integration can be expressed and the wide variation of factors in which the impact of ICT can be defined in terms of integration indicates that previous researches have been limited to studying a few dimensions and variables relationships at a time. The aspect of how to control and coordinate the activity between the companies in the supply chain, and how ICT affects the level of control integration in the supply chain is a poorly developed area. We propose in this paper a research model for further research exploring the impact of ICT on integration in supply chain control. The model is primarily based on theory within supply chain integration and the impact of ICT. It also incorporates the supply chain control perspective, which defines the scope of application of the model. In contrast with previous research, this model does not intend to limited to a few pre-defined dimensions or variables for investigation but can be used to examine situations involving any type of integration dimension and influencing factor. Supply Chain Management Supply Chain Management is effective management by planning, implementing and controlling the activities in the supply chain system in an organization. Activities from warehousing the inventory to movement of products to the consumer are controlled and co-ordinated by the supply chain management. Supply Chain Management encompasses the planning and management of all activities involved in sourcing, procurement, conversion, and logistics management activities, it includes coordination, cooperation and collaboration with channel partners, which can be suppliers, intermediaries, third-party service providers, and customers APA (American Professional Association). Characteristics of Supply Chains The management of supply and demand in and across the companies are integrated by supply chains It coordinates the network of business operations which provide the products and services. The logistics and supply chain management are distinguished by some researchers. At the same time some of them consider them as similar terms. The management of supply chain can be used as a software also A study on supply chain event management allows knowing how the system of supply chain is coordinated in an organization and how resolutions are produced for the problems that occur during the effectuation of supply chain in an organization. Issues in Supply Chain Management Following limitations must be dealt with the management of supply chain: Configuration of distribution network is the main limitation of the management of supply chain. It implies the supply chain is bore on by the number of suppliers, their locations, and missions of network of customers. The facilities for production, centres for distribution, cross docks, ware houses etc influence the supply chain management. The supply chain is also affected by the strategy of distribution. Replacement strategy and transportation is the other concerns for the management of supply chain. The total supply chain management is affected by the sharing of valuable information on the demand signals, inventory, transportation and the forecasts. The location and quantity of inventory which include finished goods, work in process goods and raw materials influence the supply chain. The cash flows in each and every level of supply chine will also affect it. The task flow like order fulfilment, inventory procurance, goods transporting and ware housing SUPPLY CHAIN MANAGEMENT PROBLEMS Supply chain management must address the following problems: Distribution Network Configuration: number, location and network missions of suppliers, production facilities, distribution centres, warehouses, cross-docks and customers. Distribution Strategy: questions of operating control (centralized, decentralized or shared); delivery scheme, e.g., direct shipment, pool point shipping, cross docking, DSD (direct store delivery), closed loop shipping; mode of transportation, e.g., motor carrier, including truckload, LTL, parcel; railroad; intermodal transport, including TOFC (trailer on flatcar) and COFC (container on flatcar); ocean freight; airfreight; replenishment strategy (e.g., pull, push or hybrid); and transportation control (e.g., owner-operated, private carrier, common carrier, contract carrier, or 3PL). Trade-Offs in Logistical Activities: The above activities must be well coordinated in order to achieve the lowest total logistics cost. Trade-offs may increase the total cost if only one of the activities is optimized. For example, full truckload (FTL) rates are more economical on a cost per pallet basis than less than truckload (LTL) shipments. If, however, a full truckload of a product is ordered to reduce transportation costs, there will be an increase in inventory holding costs which may increase total logistics costs. It is therefore imperative to take a systems approach when planning logistical activities. These tradeoffs are key to the most efficient and effective Logistics and SCM strategy. Information: Integration of processes through the supply chain to share valuable information, including demand signals, forecasts, inventory, transportation, potential collaboration, etc. Inventory Management: Quantity and location of inventory, including raw materials, work-in-progress (WIP) and finished goods. Cash-Flow: Arranging the payment terms and methodologies for exchanging funds across entities within the supply chain. Supply chain execution means managing and coordinating the movement of materials, information and funds across the supply chain. The flow is bi-directional. ACTIVITIES/FUNCTIONS Supply chain management is a cross-function approach including managing the Movement of raw materials into an organization, certain aspects of the internal Processing of materials into finished goods, and the movement of finished goods out of the organization and toward the end-consumer. As organizations strive to focus on core competencies and becoming more flexible, they reduce their ownership of raw materials sources and distribution channels. These functions are increasingly being outsourced to other entities that can perform the activities better or more cost effectively. The effect is to increase the number of organizations involved in satisfying customer demand, while reducing management control of daily logistics operations. Less control and more supply chain partners led to the creation of supply chain management concepts. The purpose of supply chain management is to improve trust and collaboration among supply chain partners, thus improving inventory visibility and the velo city of inventory movement. Several models have been proposed for understanding the activities required to manage material movements across organizational and functional boundaries. SCOR is a supply chain management model promoted by the Supply Chain Council. Another model is the SCM Model proposed by the Global Supply Chain Forum Activities in Supply Chain Management The movement of raw materials for internal processing in an organization. Conversion of raw materials into finished goods. Movement of finished goods to the consumer or end user. It is the responsibility of supply chain management to bring down the ownership of raw materials for the organization for a long period and to help the company to achieve the competence for the organization. The functions can be outsourced to increase the cost effectiveness and the satisfaction of customers demands. The management of supply chain has to construct trust among the members in the supply chain and it must better the association among them. The organization should be helped to actuate the inventory immediately and must develop the visibility in the supply chain. A Supply Chain Management model projected by the GSCF (Global Supply Chain Forum) demonstrates that the activities in a supply chain can be characterized as strategic, operational and tactical activities. Strategic Activities The optimization of strategies of an organization like number of warehouses, locations, centres of distributions, facilities and locations of warehouses etc are included in strategic activities. Strategic activities include the communication network creation among the supply chain members and it must develop an improvement in the activities of supply chain such as shipping, docking, transport, and logistics etc. The organization of designing of the products and development are included in strategic activities of an organization and the strategic activities must integrate the new and existing products into the supply chain. It should support all the activities in supply chain. All the activities of supply chain must be integrated with overall activities of the organization by the strategic activities. Tactical Activities It includes decisions concerning to purchase of inventory and contracts. It includes decisions pertained to production such as the location, schedule, contracts, plans and definition of processes of production etc. Decision making in relation with the quality, transport, quantity, location, and use of inventory. The strategy formulation in concern with freight like the transport frequency, the cost, routes, contracts and logistics etc are included It involves the best process benchmarking in the industry throughout its operations. Operational Activities It includes decisions and activities in relation with day to day activities connected to production and planning at each levels of supply chain. It involves forecasts of production facilities and necessities in supply chain in every instant. It involves forecasting and planning of Demand and converting the overall demand into supply and share it with every the members of the supply chain. Forecasting, planning and coordinating the demand forecast of each and every customer and share bode with all suppliers. Inward operations, such as movement and transport of goods and stocks in the supply chain. It involves operational decisions and planning from ingestion of inventory to the current of finished goods in the chain of supply. It includes the promises of orders, accounting for all processes in the supply chain from suppliers to consumers or end users. Scope of Supply Chain Management To compete in the global market, companies rely on effective networks of supply chain According to Peter Ducker, business networking concept covers beyond the conventional enterprise limitations and broadens to coordinate the entire process of business throughout a value chain of multiple companies included in it. Outsourcing of Information Technology has enabled the organizations to be processed in such a way that each partner of business concentrates in the few significant areas in which he is specialized. This inter organizational network is the innovative trend in form of organization with the complex interactions among the key players; the structure of network is not a hierarchical structure or a market structure. It is ambiguous of what kind of performance level impact that various supply network structures could have on organization, and little is known about the conditions of coordination and tradeoffs that may subsist among the players. From point of view of a system, a structure of complex network can be decayed into individual component companies (Zhang and Dilts, 2004). Conventionally, companies in a supply network focus on the processes inputs and outputs, with little matter of concern for the internal management of the firm working on other individual players. Therefore, an internal management choice control structure is known to make a major impact on performance of local companies (Mintzberg, 1979). There have been large changes in environment of business which has contributed to the supply chain networks developments. Primarily, as a result of globalization and with the increase of big multi-national companies, strategic alliances, joint ventures and business partnerships, have found to be making important factors of success, following the earlier practices of JIT (Just-In-Time), Lean Management and Agile Manufacturing. Secondly, changes of technology, especially the dramatic fall in the cost of information communication, which is a predominant component of transaction costs, have led to changes in organization among the members of the network of supply chain (Coase, 1998). The exceptional transformation towards activities of integration from managing functions of individuals with processes of key supply chain in place could be the first significant step in establishing a successful supply network. For example; the department of purchasing places orders as necessities become appropriate only, when Department of Marketing responding to consumer demands and convey the same with all the distributors and retailers across to go with the demand of customers. The overall integration process leverages the whole shared information among partners of supply chain of an organization towards its advantage. The key to Successful consolidation of Supply chain business process is by employing the collaborative work across suppliers and buyers, common systems along with the shared information and joint product development. In 2000, the Lambert and Cooper expressed their view as the whole as The continuous information flows in the integrated supply chain process supports an organization to achieve best product flows. Despite such expression, there subsists an opinion among organizations and networks of management, that product flows optimization cannot be realized without implanting a process access to respective businesses. The supply chain significant processes by Lambert (2004) are listed below: Customer relationship management Management customer service Management of demand Fulfilment of orders Management of flow of manufacturing Management of supplier relationship Development of a product and commercialization Management of Returns In addition to points of Lambert other keys are: Procurement Physical distribution Outsourcing and partnerships Measurement of performance Management of customer service process As the information of customer is the basic source for service of customers, the important aspect of Customer relationship Management is between the organization and its customers. This real- time information makes customers cognisant on various details such as product availability, product information, probable delivery dates through multiple interfaces of information about the companys operations of production and distribution. Steps to build an efficient and Successful relationship with customers: Establish goals which are commonly rewarding between organization and customers Customize and invest efforts to preserve customer resonance and support always create positive outlook with customers in the organization Process of procurement In laying good strategic plans for process of procurement, the interests, opinions and support of the suppliers is very important; because their confidence in the plans lay foundation for newly build manufacturing flow management and it is the same in case of a development of a new product. When activities are global and far reach across, the companies need to accommodate processes to manage and source them accordingly. For achieving success in creating the preferred product, it is significant to have mutually beneficial relationship, cut down times cycles in design and development of the new product play very important role. Communication systems can be boosted by deploying tools like Internet connectivity and electronic data interchange (EDI), of the purchasing function of a firm to drive activities. These powerful systems of communication streamlines a lot of processes in managing, obtaining and tracking information about products and materials and products, which supports organization in dealing with issues successfully; supply sources, inbound transportation negotiation phases, resource plans, order placement, delivery status, storage capabilities, handling and quality assurance. Also, it actuates the organizations to handle the responsibility and to organize commitment with suppliers over supply continuity, delivery scheduling, misrepresentation, and research support studies in creating new product and sources of programs. Development of new product and commercialization This helps organizations to reduce time cycles of development of product with aspects of customers, suppliers so as to capture markets better by being competitive, innovations of products